For faster tracking of your Tax Free shopping refund enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.
If you have a query about your tax refund progress, please click here.
For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.
For Tax Free shopping in the Finland, please visit our Finland webpage.
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For more information, please click here to provide the details from your Tax Free form(s), or email us here
Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.
If you need further help, please use the links below:
We have not received a qualifying Tax Free form for your VAT refund, and as a result we will / have debited your account according to the Terms and Conditions that you signed when receiving the refund in cash.
For additional information please refer to this page.
If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
Your Tax Free form has been received successfully and we're processing your refund. If you selected one of the following refund methods, please allow 30 days to receive your refund:
If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
We are waiting to receive your stamped Tax Free form.
Please ensure you have sent us the original stamped Tax Free form to one of our offices. See a full list of our available country offices.
If you have sent your Tax Free form recently, please allow up to 30 days for the process to be completed.
If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
We have issues processing your Tax Free form, please contact our Customer Support team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
We have received your qualifying Tax Free form and recredited your account. Please note that recredits may be subject to additional fees.
If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page https://www.planetpayment.com/en/tax-refund-customer-services/
We have received your Tax free form and paid your refund by one of the following refund methods:
The refunding process is now complete.
If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page https://www.planetpayment.com/en/tax-refund-customer-services/
We have paid your refund by one of the following refund methods:
Please allow up to 10 working days for the refund to appear on your account. If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page https://www.planetpayment.com/en/tax-refund-customer-services/
We have received your Tax Free form and the refunding process is now complete.
Your refund amount was deducted from the original purchase amount at the time of purchase in the store.
If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page https://www.planetpayment.com/en/tax-refund-customer-services/
Tommy Hilfiger is one of the world’s leading designer lifestyle brands and is internationally recognized for celebrating the essence of “classic American cool” style. Under Hilfiger’s guidance, vision, and leadership as Principal Designer, Tommy Hilfiger has become one of a few international brands for apparel, accessories and home.
Each season, Tommy Hilfiger explores the modern ideals of the American spirit and elevates classic styles in a modern and compelling way. The brand features a wide range of premium quality designs including women’s sportswear, men’s tailored and sportswear, kidswear, denim collections, underwear, footwear, and accessories.
Hilfiger Collection is the pinnacle of the Tommy Hilfiger product offering and features its most directional styles for women, blending the brand’s Americana heritage with contemporary influences. The collection includes designs that premiere on the runway during New York Fashion Week, in addition to accessibly-priced pre-collections. Hilfiger Collection is manufactured in Italy with luxurious premium quality textiles and is available globally at select Tommy Hilfiger stores and wholesale partners, and through our e-commerce website.
Tommy Hilfiger Stores
All Tommy Hilfiger stores around the world reflect its “classic American cool” DNA and the mix of classic and modern influences that epitomize the brand’s preppy heritage. Each store is designed with an inviting atmosphere and unique twists that embrace the spirit of the brand fused with local influences.
There are over 1,400 Tommy Hilfiger stores in over 90 countries worldwide including global flagships in seven locations: New York, Los Angeles, Paris, London (Brompton Road and Regent Street), Tokyo and Dusseldorf.
Anchor stores in Europe are located in Amsterdam, Berlin, Cologne, Dublin, Florence, Frankfurt, Hamburg, Helsinki, Istanbul, Madrid, Milan, Munich, Vienna, and Zurich.
The Tommy Hilfiger shopping experience promises top quality, personalized service to inspire each customer and assist them in finding the perfect look, as well as gifts for friends and family. All stores offer tax free shopping services.
The Hilfiger spirit may have been born in America, but today it’s recognized and celebrated worldwide.
