Guide to Tax Free shopping in Spain

How to shop Tax Free in Spain?

  • Step 1: Go shopping
  • Look for Planet logo and ask for Planet Tax Free form when making a purchase
  • Step 2: Get Customs validation
  • Step 3: Return your Tax Free form to Planet and get your refund

Shopping in Spain

Go shopping and get your Tax Free form.

Spain Currency: EUR
  • 21%Standard VAT rate
  • 10%Food and optics
  • 5%Olive and seed oils, pasta foods
  • 4%Medicines, books and magazines
  • Minimum spend:
    • EUR 0.01
  • Shoppers eligible for VAT / Sales Tax Refund:
    • Shoppers who are permanent residents in a non-EU country
  • Time limits:
    To receive a Customs stamp:
    • 3 months + the issuing month of the Tax Free Form
    To receive a refund:
    • 4 years from the issuing date of the Tax Free Form
  • Refund limits:
    • Pre-validation Cash: EUR 1500
      Pre-validation Credit Card: EUR 3000
      Post-validation Cash: EUR 3000

Get your Tax Free form approved by customs

Are you leaving via a country other than Spain?

Select country

Refund requirements

Required for refunding:

  • Fully completed Tax Free forms stamped by Customs

Required for customs approval:

  • Fully completed Tax Free form
  • Unused purchased goods and receipts
  • Passport and travel documents

Customs advice:

  • Remember to validate your Tax Free forms at Customs at the last exit point before leaving EU.

Special note:

  • If you leave the EU from Spain, use validation kiosks:
  • - Go to the DIVA kiosk at your departure airport or seaport in Spain
  • - Scan the bar code on your DIVA Tax Free Form
  • - Check the on-screen symbol
  • Red rejection screen requires Customs inspection
  • Please note: If your Tax Free form is rejected by DIVA kiosk, you cannot receive Customs approval in another country

How can I get my refund?

  • Visit any Planet Refund Office
  • Present the validated Tax Free forms and get your refund
View Refund locations
  • Standard refund
  • If you haven't received your refund at our Refund Point, provide your payment details on the Tax Free form, get Customs validation and return the Tax Free form by post using Planet prepaid envelope. You can also leave your Tax Free form in one of our Planet drop boxes.

What other refund options are available?

  • Before leaving the EU from Spain you may get your refund prior to export validation
  • To take advantage of this refund method the spend must be above 150 EUR per Tax Free form
  • If you received the Tax Free refund before your departure, you must get your Tax Free Form Customs approved within 21 days. Otherwise your credit card used for guarantee will get charged as agreement confirmed.
  • At the airport, please allow enough time for Customs approval process before your flight departs.
  • Make sure the goods are sealed and unused.
  • If you are a resident of the Canary Islands, Ceuta or Melilla your Tax Free form can be duly export validated by the respective Customs, previous payment of the IGIC Tax in Canary Islands and the IPSI Tax in the case of Ceuta and Melilla.
  • If you are departing a Spanish airport but changing flights at another EU airport, and if the goods you are exporting are to be checked through to a destination outside the EU, go to Customs at the Spanish airport and your Tax Free form will be export validated as if you were at the EU departure point.
  • In smaller airports, there may be no Customs Official present, in this case, look for the Customs deposit box and instructions.

Search for refund locations in Spain

Need help?

Contact our Planet support team.

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