Guide to Tax Free shopping in Turkey

How to shop Tax Free in Turkey?

  • Step 1: Go shopping
  • Look for Planet logo and ask for Planet Tax Free form when making a purchase
  • Step 2: Get Customs validation
  • Step 3: Get your refund
  • Choose your preferred refund method - credit/debit card, cash or digital wallet

Shopping in Turkey

Go shopping and get your Tax Free form.

Turkey Currency: TRY
  • 20%Standard VAT rate
  • 10%Food, textiles, clothes, lether goods, carpets, shoes, bags and optics
  • Minimum spend:
    • TRY 1000
  • Shoppers eligible for VAT / Sales Tax Refund:
    • Non-Turkish residents who have not spent more than 6 months in Turkey
  • Time limits:
    To receive a Customs stamp:
    • 90 days after the issuing month of the Tax Free Form
    To receive a refund:
    • 3 months from the date of Customs Validation
  • Refund limits:
    • Post-validation Cash: EUR 1500

Get your Tax Free form approved by customs

Refund requirements

Required for refunding:

  • Fully completed Tax Free forms stamped by Customs

Required for customs approval:

  • Fully completed Tax Free form
  • Unused purchased goods and receipts
  • Passport and travel documents

Special note:

  • Main Validation Points:
  • Isparta Airport
  • Hamzabeyli Cross Border
  • Dereköy Cross Border
  • Kapıkule Cross Border
  • İpsala Cross Border
  • Pazarkule Cross Border
  • Sarp Cross Border
  • Dilucu Cross Border
  • Bodrum Yalıkavak Seaport

Additional information

  • Shopper leaflet for Turkey
  • English
  • Chinese / 中文
  • Russian / Русский
  • Persian / ارسی
  • Arabic / عربى

How can I get my refund?

  • Visit any Planet Refund Office
  • Present the validated Tax Free forms and get your refund
View Refund locations
  • Standard refund
  • If you haven't received your refund at our Refund Point, provide your payment details on the Tax Free form, get Customs validation and return the Tax Free form by post using Planet prepaid envelope. You can also leave your Tax Free form in one of our Planet drop boxes.

What other refund options are available?

  • Cash*
  • Credit Card (Visa, Mastercard, AMEX, CUPs, WeChat, Alipay)
  • *A cash fee will apply
  • Remember to visit the customs office before you check your luggage - they will need to check your goods. If you are exporting high value items such as jewellery, watches or electronics, the export validation must be obtained at airside
  • Receipts can be export validated at any point that the shopper leaves Turkey (airports, seaports, borders)
  • All goods that are exported in a traveller's personal luggage are eligible for Tax refunds
  • Refund amount is equal to the amount of VAT paid in store less the handling fee of the VAT refund operator
  • Please allow enough time for the export validation process before your flight departs

Search for refund locations in Turkey

Need help?

Contact our Planet support team.

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