Guide to Tax Free shopping in Switzerland

How to shop Tax Free in Switzerland?

  • Step 1: Go shopping
  • Look for Planet logo and ask for Planet Tax Free form when making a purchase
  • Step 2: Get Customs validation
  • Step 3: Return your Tax Free form to Planet and get your refund

Shopping in Switzerland

Go shopping and get your Tax Free form.

Switzerland Currency: CHF
  • 8.1%Standard VAT rate
  • 2.6%Food, books and medicines
  • Minimum spend:
    • CHF 300
    • in the same store with possibility to consolidate shop receipts within 90 days
  • Shoppers eligible for VAT / Sales Tax Refund:
    • Non-Swiss residents
  • Time limits:
    To receive a Customs stamp:
    • 90 days after the issuing month of the Tax Free Form
    To receive a refund:
    • 4 years from the issuing date of the Tax Free Form
  • Refund limits:
    • Pre-validation Cash: CHF 3000
      Pre-validation Credit Card: CHF 3000
      Post-validation Cash: CHF 3000

Get your Tax Free form approved by customs

Are you leaving via a country other than Switzerland?

Select country

Refund requirements

Required for refunding:

  • Fully completed Tax Free forms stamped by customs
  • Purchase receipts

Required for customs approval:

  • Fully completed Tax Free form
  • Unused purchased goods and receipts
  • Passport and travel documents

Customs advice:

  • Remember to validate your Tax Free forms at Swiss Customs before leaving Switzerland.

How can I get my refund?

  • Visit any Planet Refund Office
  • Present the validated Tax Free forms and get your refund
View Refund locations
  • Standard refund
  • If you haven't received your refund at our Refund Point, provide your payment details on the Tax Free form, get Customs validation and return the Tax Free form together with shop receipts by post using Planet prepaid envelope. You can also leave your Tax Free form together with shop receipts in one of our Planet drop boxes.

What other refund options are available?

  • Before leaving the EU from Switzerland you may get your refund prior to export validation
  • If you received the Tax Free refund before your departure, you must get your Tax Free Form Customs approved by Swiss or EU Customs and return all stamped Tax-Free Forms to Planet Poland office within 21 days. Otherwise your credit card used for guarantee will get charged as agreement confirmed.
  • At the airport, please allow enough time for Customs approval process before your flight departs.

Search for refund locations in Switzerland

Need help?

Contact our Planet support team.

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