For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

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For more information, please click here to provide the details from your Tax Free form(s), or email us here


customerservices@planetpayment.com

Enter your Tax Free form's barcode number:

Track my refund

Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

If you need further help, please use the links below:

 

We're waiting to receive your stamped Tax Free form.

 

We will update your tax refund status once we receive it.

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.

We're processing your tax refund.

 

If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.

Please contact us.

 

We're having difficulty processing your Tax Free form - please provide the details from your Tax Free form(s) on this Tax Free enquiry page.



Tax Refund Customer Services

Your refund has been paid!

 

If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


Little Big Town

LittleBigTown Toy shop, located in the centre of Rome, is more than just a toy shop.

Visitors of all ages can enjoy discovering the different departments and atmospheres spread over three floors. These include:

Exclusive: Collections ranging from Sylvanian Families to Teddy Mountain, Berg, Antonio Juan, Baghera, collectible Barbies... and many more!

Early childhood: Dedicated to the youngest visitors, this department includes toys by leading brands, designed to foster safe educational development. Ludi, Boikido, Yookidoo, Brio, Miniland are just some of the available. 

Magic: Magic tricks and everything you need to amaze! You can find the very best magic trick sets, as well as a magician who will entertain young visitors.

Constructions: You can build the worlds you've always dreamt of thanks to their Lego, Playmobil and Meccano sets, as well as many other products to play with! Let your imagination run wild!

Each department is designed with the visitor in mind; to ensure you find what you're looking for, and return home more satisfied than ever...

LittleBigTown is all this and much more - a wonderland in the heart of Rome!

www.littlebigtown.it

Where can you shop Little Big Town Tax Free:

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