For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

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For more information, please click here to provide the details from your Tax Free form(s), or email us here


customerservices@planetpayment.com

Enter your Tax Free form's barcode number:

Track my refund

Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

If you need further help, please use the links below:

 

We're waiting to receive your stamped Tax Free form.

 

We will update your tax refund status once we receive it.

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.

We're processing your tax refund.

 

If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.

Please contact us.

 

We're having difficulty processing your Tax Free form - please provide the details from your Tax Free form(s) on this Tax Free enquiry page.



Tax Refund Customer Services

Your refund has been paid!

 

If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


Forum des Halles

Located in the heart of Paris, the Forum des Halles is the key Parisian shopping center. With over 35 millions of visitors per year, the center has 150 stores with 35 new establishments: exclusive brands (L'Exception, Sept-Cinq, What For, Herschel ...), flagship stores of the greatest French and international brands (Nike, Lego, Superdry, Muji ...) a strong catering service with 17 restaurants.

The renovation program with extensive restructuring operations offers a new open commercial area. The Forum des Halles is also a leisure destination with the most frequented cinema of Europe and its historical facilities (Forum des Images, swimming pool, gymnasium). Thanks to the Canopée, the cultural offer is widened with a library, a hip-hop center, an academy of music and the amateur art-based practices house.

The Forum des Halles is definitely the perfect destination for Ile de France’s inhabitants and an essential place for tourists, between Beaubourg, Le Louvre and Saint-Eustache.

Where can you shop Forum des Halles Tax Free:

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