For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

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For more information, please click here to provide the details from your Tax Free form(s), or email us here


customerservices@planetpayment.com

Enter your Tax Free form's barcode number:

Track my refund

Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

If you need further help, please use the links below:

 

We're waiting to receive your stamped Tax Free form.

 

We will update your tax refund status once we receive it.

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.

We're processing your tax refund.

 

If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.

Please contact us.

 

We're having difficulty processing your Tax Free form - please provide the details from your Tax Free form(s) on this Tax Free enquiry page.



Tax Refund Customer Services

Your refund has been paid!

 

If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


Escada

Enjoy modern elegance of Escada including accessories, eyewear, fragrances, home collection and watches and jewellery - under the two product lines 'Escada' and 'Escada Sport'. 

The brand, founded in 1978 by Margaretha and Wolfgang Ley, provides a distinct sense of refined quality, workmanship, and excellent fit and is characterised by colour, print, and the love for detail. 

The 'Escada' woman is naturally drawn to the limelight and loves a feminine and glamorous yet fresh, modern style; The 'Escada Sport' line today represents creative casualwear for sexy, dynamic women with a youthful spirit who love an easy, uncomplicated and relaxed chic. The collection focuses on knitwear, jersey, outerwear and denim and offers items that can be mixed and matched.

Exclusive, enchanting colour palettes highlight seasonal trends and prints in every collection. Innovative fabrics, high quality detailing and embroideries as well as excellent fit and exclusive workmanship reinforce the high-end level of all Escada collections.

As one of the world’s leading luxury women’s wear brands, Escada stands for modern elegance, cool glamour, and sensual femininity

www.escada.com

Where can you shop Escada Tax Free:

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