For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

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If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

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If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

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If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


Authorisation services now provided to JCB Hong Kong merchants

Authorisation services now provided to JCB Hong Kong merchants



Planet Payment now supports both authorisation and settlement services for JCB in Hong Kong.

11th May, 2018

Planet Payment, Inc., a leading provider of international and multi-currency payment processing services, today announced that Planet Payment is providing authorisation services to JCB merchants in Hong Kong, as of March 8th 2018. Planet Payment now supports both authorisation and settlement services for JCB in Hong Kong.

 

“We are pleased to announce we have extended our partnership with Planet Payment, to now include high security authorisation as well as reliable settlement services,” said Toru Yamaguchi, Executive Vice President at JCB. “We have been partners with Planet Payment since 2009, and are happy to expand the scope of our engagement.”

 

“Planet Payment is thrilled to expand our relationship with JCB to now include authorisation as well as settlement for merchants in Hong Kong,” said Tommy Chau, Managing Director, Asia Pacific at Planet Payment. “JCB is a global leader in the payments industry, and we look forward to continuing to work with them in the future.”

 

About JCB

JCB is a major global payment brand and a leading payment card issuer and acquirer in Japan. JCB launched its card business in Japan in 1961 and began expanding worldwide in 1981. As part of its international growth strategy, JCB has formed alliances with hundreds of leading banks and financial institutions globally to increase merchant coverage and card member base. As a comprehensive payment solution provider, JCB commits to provide responsive and high-quality service and products to all customers worldwide. For more information, please visit: www.global.jcb/en/,www.hk.jcb/zh/.

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