Guide to Tax Free shopping in Poland

How to shop Tax Free in Poland?

  • Step 1: Go shopping
  • Look for Planet logo and ask for Planet Tax Free form when making a purchase
  • Step 2: Get Customs validation
  • Step 3: Return your Tax Free form to Planet and get your refund

Shopping in Poland

Go shopping and get your Tax Free form.


Poland Currency: PLN
  • 23%Standard VAT rate
  • 8%Food and medicines
  • 5%Agricultural goods, craftworks
  • Minimum spend:
    • PLN 200.00
  • Shoppers eligible for VAT / Sales Tax Refund:
    • Shoppers who are permanent residents in a non-EU country
  • Time limits:
    To receive a Customs stamp:
    • 3 months + the issuing month of the Tax Free Form
    To receive a refund:
    • 7 months from the issuing date of the Tax Free Form
  • Refund limits:
    • Pre-validation Cash: PLN 1500
      Pre-validation Credit Card: PLN 6700
      Post-validation Cash: PLN 6700

Get your Tax Free form approved by customs

Are you leaving via a country other than Poland?


Select country

Refund requirements

Required for refunding:

  • Fully completed Tax Free forms stamped by Customs

Required for customs approval:

  • Fully completed Tax Free form
  • Unused purchased goods and receipts
  • Passport and travel documents

Customs advice:

  • Remember to validate your Tax Free forms at Customs at the last exit point before leaving EU.

How can I get my refund?

  • Visit any Planet Refund Office
  • Present the validated Tax Free forms and get your refund
View Refund locations
  • Standard refund
  • If you haven't received your refund at our Refund Point, provide your payment details on the Tax Free form, get Customs validation and return the Tax Free form by post using Planet prepaid envelope. You can also leave your Tax Free form in one of our Planet drop boxes.

What other refund options are available?

  • Before leaving the EU from Poland you may get your refund prior to export validation
  • To take advantage of this refund method the spend must be above 200 PLN per Tax Free form
Advice
  • If you received the Tax Free refund before your departure, you must get your Tax Free Form Customs approved by the last EU Customs and return all stamped Tax-Free Forms to Planet Poland office within 21 days. Otherwise your credit card used for guarantee will get charged as agreement confirmed.
  • At the airport, please allow enough time for Customs approval process before your flight departs.
  • Make sure the goods are sealed and unused.

Search for refund locations in Poland

Need help?

Contact our Planet support team.

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