Guide to Tax Free shopping in Portugal

How to shop Tax Free in Portugal?

  • Step 1: Go shopping
  • Look for Planet logo and ask for Planet Tax Free form when making a purchase
  • Step 2: Get Customs validation
  • Step 3: Return your Tax Free form to Planet and get your refund

Shopping in Portugal

Go shopping and get your Tax Free form.

Portugal Currency: EUR
  • 23%Standard VAT rate
  • 13%Optics - Glassware and sunglasses
  • 6%Books and medicines
  • 22%Madeira
  • 16%Azores Island
  • Minimum spend:
    • EUR 61.50 (23% VAT)
    • EUR 56.50 (13% VAT)
    • EUR 53 (6% VAT)
    • Madeira EUR 61 (22% VAT)
    • Azores EUR 59 (18% VAT)
  • Shoppers eligible for VAT / Sales Tax Refund:
    • Shoppers who are permanent residents in a non-EU country
  • Time limits:
    To receive a Customs stamp:
    • 3 months + the issuing month of the Tax Free Form
    To receive a refund:
    • 150 days from the issuing date of the Tax Free Form
  • Refund limits:
    • Pre-validation Cash: EUR 1000
      Pre-validation Credit Card: EUR 3000
      Post-validation Cash: EUR 3000

Get your Tax Free form approved by customs

Are you leaving via a country other than Portugal?

Select country

Refund requirements

Required for refunding:

  • Fully completed Tax Free forms stamped by Customs

Required for customs approval:

  • Fully completed Tax Free form
  • Unused purchased goods and receipts
  • Passport and travel documents

Customs advice:

  • Remember to validate your Tax Free forms at Customs at the last exit point before leaving EU.

Special note:

  • Get export validation at the last EU departure point.

How can I get my refund?

  • Visit any Planet Refund Office
  • Present the validated Tax Free forms and get your refund
View Refund locations
  • Standard refund
  • If you haven't received your refund at our Refund Point, provide your payment details on the Tax Free form, get Customs validation and return the Tax Free form by post using Planet prepaid envelope. You can also leave your Tax Free form in one of our Planet drop boxes.

What other refund options are available?

  • Before leaving the EU from Portugal you may get your refund prior to export validation
  • To take advantage of this refund method the spend must be above 150 EUR per Tax Free form
  • If you received the Tax Free refund before your departure, you must get your Tax Free Form Customs approved by the last EU Customs and return all stamped Tax-Free Forms to Planet Poland office within 21 days. Otherwise your credit card used for guarantee will get charged as agreement confirmed.
  • If your Tax Free form has an e-Taxfree logo and you are leaving the European Union from Portugal, get your Tax Free form Customs approved at an e-Taxfree kiosk.
  • If you a conecting flight to another EU airport and the goods will be checked through a destination outside the European Union, get your Tax Free form Customs approved at an e-Taxfree kiosk in Portugal.
  • E-Taxfree kiosks are located near to the Customs offices in Portugal international airports, ports and border crossings.
  • If your Tax Free form doesn't have the e-Taxfree logo, ask Customs to approve it.
  • At the airport, please allow enough time for Customs approval process before your flight departs.
  • Make sure the goods are unused.
  • At Lisbon airport, luggage with the goods for export must be checked in before Customs. You must ask check-in staff to label your luggage and return it to you. Once Customs have inspected your purchases and validated your Tax Free form, they will organise for your luggage to be transferred to the airplane.
  • If you are departing a Portuguese airport but changing flights at another EU airport, and if the goods you are exporting are to be checked through to a destination outside the EU, go to Customs at the Portuguese airport and your Tax Free form will be export validated as if you were at the EU departure point.

Search for refund locations in Portugal

Need help?

Contact our Planet support team.

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