Guide to Tax Free shopping in Finland

How to shop Tax Free in Finland?

  • Step 1: Go shopping
  • Look for Planet logo and ask for Planet Tax Free form when making a purchase
  • Step 2: Get Customs validation
  • Step 3: Return your Tax Free form to Planet and receive your refund

Shopping in Finland

Go shopping and get your Tax Free form.


Finland Currency: EUR
  • 24%Standard VAT rate
  • 14%Food
  • 10%Books and medicines
  • Minimum spend:
    • EUR 40
  • Shoppers eligible for VAT / Sales Tax Refund:
    • Non-EU residents, excluding residents of Norway
  • Time limits:
    To receive a Customs stamp:
    • When leaving the EU from Finland - instant electronic approval- 3 months + the issuing month of the Tax Free Form
    To receive a refund:
    • 2 years from the issuing date of the Tax Free Form
  • Refund limits:
    • Post-validation Cash: EUR 3000

Get your Tax Free form approved by customs

Are you leaving via a country other than Finland?


Select country

Refund requirements

Required for refunding:

  • Fully completed Tax Free forms stamped by Customs or Planet desk. All items purchased must be available for inspection

Required for customs approval:

  • Fully completed Tax Free form
  • Unused purchased goods and receipts
  • Passport and travel documents

Customs advice:

  • Remember to validate your Tax Free forms before leaving EU.

Special note:

  • Please note Finnish Customs will only stamp Planet receipts if our office is closed or unavailable at the border point.
  • If you do not claim your refund you can do so online or the next time you visit one of our Finnish refund points.

Additional information

  • Departing The EU from outside Finland
  • If you continue your travel and depart the EU from another country than Finland, you must:
  • Fill in the required fields on your Tax Free receipt.
  • Get a customs stamp at the last EU destination.
  • Get your refund at any Planet desk or via MyAccount

How can I get my refund?

  • Visit any Planet Refund Office
  • Present the validated Tax Free forms and get your refund
View Refund locations
  • Standard refund
  • If you haven't received your refund at our Refund Point, provide your payment details on the Tax Free form, get Customs validation and return the Tax Free form by post using Planet prepaid envelope. You can also leave your Tax Free form in one of our Planet drop boxes.
  • Did you already return home and want to get your refund? You can anytime go to MyAccount and follow the instructions for post-departure refund via selected online payment method. Note that post-departure refund can be processed only for goods that have been normally export validated at the country of departure.
  • If you don't have a login yet, you can register for MyAccount: https://e-taxfree.com/myaccount/Login.aspx

Search for refund locations in Finland

Need help?

Contact our Planet support team.

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