Guide to Tax Free shopping in Denmark

How to shop Tax Free in Denmark?

  • Step 1: Go shopping
  • Look for Planet logo and ask for Planet Tax Free form when making a purchase
  • Step 2: Get your Tax Free form validated by Customs or the Planet Partner at Copenhagen or Billund airports
  • Step 3: Receive your refund at the Planet Partner at Copenhagen or Billund airports, or return you Tax Free form by post to Planet

Shopping in Denmark

Go shopping and get your Tax Free form.

Denmark Currency: DKK
  • 25%Standard VAT rate
  • Minimum spend:
    • DKK 300.01
  • Shoppers eligible for VAT / Sales Tax Refund:
    • Non-EU residents, excluding residents of Norway
  • Time limits:
    To receive a Customs stamp:
    • 90 days after the issuing month of the Tax Free Form
    To receive a refund:
    • 1 year from the issuing date of the Tax Free Form
  • Refund limits:
    • Pre-validation Cash: DKK 5000
      Pre-validation Credit Card: DKK 23000
      Post-validation Cash: DKK 5000

Get your Tax Free form approved by customs

Are you leaving via a country other than Denmark?

Select country

Refund requirements

Required for refunding:

  • Fully completed Tax Free forms stamped by Customs or Planet Partner at Copenhagen or Billund airports. All items purchased must be available for inspection

Required for customs approval:

  • Fully completed Tax Free form
  • Unused purchased goods and receipts
  • Passport and travel documents

Customs advice:

  • Remember to validate your Tax Free forms before leaving EU.

Special note:

  • Exiting via Airport: Before checking in your luggage visit the Planet Partner desk in the departures area at CPH and BLL airports. For purchases over 25,000 DKK please visit the Customs desk before security
  • Exiting by ship/ferry: Exit via a sea port where customs are present

How can I get my refund?

  • Visit any Planet Refund Office
  • Present the validated Tax Free forms and get your refund
View Refund locations
  • Standard refund
  • If you haven't received your refund at our Refund Point, provide your payment details on the Tax Free form, get Customs validation and return the Tax Free form by post using Planet prepaid envelope. You can also leave your Tax Free form in one of our Planet drop boxes.

What other refund options are available?

  • Before leaving the EU from Denmark you may get your refund prior to export validation
  • To take advantage of this refund method the spend must be above DKK 1150 per Tax Free form
  • If you received a refund in your shopping destination, you must get your Tax Free form validated and return it to Planet within 21 days of refund, or your credit card used for guarantee will get charged. To take advantage of a cash refund downtown the spend must be above DKK 1150 per voucher
  • At the airport, please allow enough time for the Customs or Planet Partner approval process before your flight departs.
  • Make sure the goods are sealed, unused and in your possession.
  • Customs or Planet Partner validation at the airport is only available a maximum of 4 hours before the time of departure. Make sure you have your printed or electronic boarding pass/ticket available to show
  • If you are connecting to another flight at an EU airport, you must obtain the Customs validation at the connecting airport for all items carried as hand luggage. Only items to be checked through to your final destination outside of the EU can be validated for passengers connecting via an EU airport

Search for refund locations in Denmark

Need help?

Contact our Planet support team.

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