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REFUND STATUS

Track my refund

Check the status of your refund here.

HELP WITH YOUR REFUND

Tax Refund Customer Services

If are experiencing an issue with your tax free refund, let us know here.

 

BUSINESS SERVICES

Merchants & Acquirers

Are you a business with Merchant or Acquiring needs?

 

Processing Centre address

If you did not get your refund, provide your payment details on the Tax Free form, get Customs validation and send your Tax Free form together with shop receipts to Planet to the following address:

Planet Payment
39 Domaniewska st
Warsaw, Poland, 02-672

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We speak many languages and would be more than happy to help you.

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