Ireland

Where to get Customs approval

• At your last point of departure from the EU. All refunds are subject to Customs approval.

Refund options available

• Credit Card (including UnionPay credit or debit card)
• Alipay
• Cash (a cash fee will apply)

All refunds are subject to Customs approval.

Advice

• Upon departure from Ireland please visit our Planet offices at Dublin and Shannon Airports, where our staff can assist you with any questions and help you complete and secure your refund. Drop off points also available at Cork, Ireland West and Farranfore airports. 
• If you receive a City Cash refund in your shopping destination, you must return your Tax Free form to our Planet airport offices within 21 days or your credit card used for guarantee will be charged.
• To take advantage of a City Cash refund, your Tax Free form must be above €75. The City Cash agent will advise on fees and terms and conditions. 
• If you are leaving the EU from Dublin, Shannon, Cork, Ireland West or Farranfore airport and you have a single purchase item with a value over €2,000 please call Customs using the courtesy phones for your stamped approval, you will need to present your Tax Free form and the original purchase receipt (have passport, purchased items and flight ticket with you for inspection). If Customs are not available, proceed to the Planet airport desk for assistance.
• If you are departing an Irish airport but changing flights at another EU airport, and if the goods you are exporting are to be checked through to a destination outside the EU, go to the Planet offices in Dublin or Shannon Airports and your Tax Free form will be submitted for Customs approval as if you were at the EU departure point. Drop off boxes are also available at Cork, Ireland West and Farranfore Airport.
• If your items purchased are below €2,000, it is also possible to return your Tax Free form from outside of the EU, however you will first need to receive stamped approval from a notary public, local Customs or police officer (quoting their badge and precinct).
• If you are a GB resident, please see the details below.

Tax Free shopping in Other Places

Cork

• Located in the heart of Cork on St Patrick’s St you will find Brown Thomas, home to the very best of Irish and international brands in fashion. Also along St Patrick’s St, or Pana as it is known locally, you will find a mix of international brands and family owned local shops.  Opera Lane offers brands such as GAP, Office, River Island and Keane’s Jewellers. Mahon Point Shopping Centre is Cork’s biggest shopping centre, and has over 60 outlets, including River Island, Oasis, and Pandora.

Limerick

• O’Connell St is the backbone of Limerick City, where you will find a wide range of stores. Nestled in the heart of Limerick on O’Connell St, you will find Brown Thomas which  stocks the widest selection in Limerick of Irish and International brands

Galway

• Galway's main shopping area is built around the aptly named Shop Street. Here you can immerse yourself in a plethora of international and high street stores. Brown Thomas is located on Eglinton Square in the centre of Galway, where you will find the best selection of Irish and International brands. 

Kildare

• Shops include Coach, Hugo Boss and DKNY all offering outlet discounts.

Kerry

• A popular sightseeing destination with breath-taking landscapes and some of the best golf courses in the world, such as Waterville Golf Links, Tralee Golf Links, Hogs Head Golf Links and Dukes Golf Links. Also, in Kerry, you can find great brands such as Quills, Keanes Jewellers, Brian De Staic & the Aran Sweater Market / Weavers of Ireland.