For faster tracking of your Tax Free shopping refund, download our app. Or enter your voucher details below.
There is no need to include any spaces or hyphens - just the numbers and letters only.
If you have a query about your tax refund progress, please click here.
We are sorry but barcode number:
Wasn't found in our system.
For more information, please click here to provide specific information for us to help you. (Please have your voucher number to hand.)
Each of our vouchers has a unique barcode number - you can usually find it at the top of your voucher.
If you need further help, please use the links below:
We're waiting to receive your stamped vouchers.
We will update your tax refund status once we receive your Tax Free form.
If you have queries on the refund status, please fill out this form for your voucher(s).
International shoppers enjoy the confidence and convenience of paying in their own currency when they use their Visa or MasterCard credit card abroad. Planet offers this secure, compliant personalised service across retail, restaurant, hospitality and casino environments, through an array of supported technologies.
Merchants can reduce their cost of foreign card processing and provide a more personalised service, while continuing to be paid in their local currency.