For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

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For more information, please click here to provide the details from your Tax Free form(s), or email us here


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Enter your Tax Free form's barcode number:

Track my refund

Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

If you need further help, please use the links below:

 

We're waiting to receive your stamped Tax Free form.

 

We will update your tax refund status once we receive it.

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.

We're processing your tax refund.

 

If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.

Please contact us.

 

We're having difficulty processing your Tax Free form - please provide the details from your Tax Free form(s) on this Tax Free enquiry page.



Tax Refund Customer Services

Your refund has been paid!

 

If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


South Korea

10% VAT rate

Actual tax refund value subject to amount spent and Terms and Conditions.

  • Shoppers eligible for Vat / Sales Tax Refund:
    Any non-resident of Korea, or any foreigner not staying in Korea for 6 months or longer. Any Korean residing in overseas for 2 years or longer, or alien that does not stay in Korea for 3 months or longer after coming to Korea. Any non-resident that does not have any income in Korea nor engaged in any business activity
  • Currency:
    KRW
  • VAT rate:
    10%
  • Minimum spend:
    30 000 KRW
  • Time limit for customs approval:
    Within 3 months from date of purchase

Go shopping and get your Tax Free form

Get your Tax Free form Customs approved

Return your Tax Free form to Planet and get your refund

Required for customs approval:

 

Fully completed Tax Free form

Purchased goods and receipts

Passport and travel documents

Tourists who shop in South Korea are entitled to claim for a VAT refund.

Refund options available

  • Immediate Tax Refund in store
    • For purchases under 200 000 KRW, foreigners with passport can pay the purchase price excluding refund amount.
    • Maximum is 1 000 000 KRW for the whole stay of the tourist in Korea
    • To get an immediate tax refund in store, the passport is mandatory
    • The customs validation is electronically done in the store

 

  • Airport Cash
    • Counters currently located
      • on the Departure Level (3rd Fl) outside Gate 28 of Incheon International Airport
      • on the 2nd Floor (right turn past Immigration) at Gimhae International Airport

 

  • Credit Card (including UnionPay credit and debit card)

South Korea is often under looked as a world shopping destination, but with a plethora of shopping pleasures, it is undoubtedly one of the best.

 

In the capital of Seoul and beyond, you’ll find everything from vibrant night markets to brand sparkling new fashion hotspots, and best of all, you can shop tax free!

 

We’ve found some of the top spots to fulfil your shopping dreams…

Tax Free Shopping in Seoul


Myeong-dong

  • Myeong-dong is one of the best shopping experiences Seoul has to offer.
  • It is the centre for big brands like H&M, Zara, Nike, UNIQLO as well as the most popular Korean cosmetic brands.
  • Of course, don't forget the famous Lotte department store, with several floors of duty free shopping where you can shop hands free (buy and pick up at the airport).


Dongdaemun

  • For the best domestic Korean fashion, Dongdaemun market is the place to be.
  • At the night market here street vendors will start opening at around 9pm, and you can shop until 5am!


Garosugil

  • As one of the newest hotspots in Seoul, Garosugil has the newest fashion.
  • This area is on the cutting edge of fashion so shop ‘til you drop here for all the latest in global and domestic fashion.


Dongdaemun

  • For the best domestic Korean fashion, Dongdaemun market is the place to be.
  • At the night market here street vendors will start opening at around 9pm, and you can shop until 5am!


Garosugil

  • As one of the newest hotspots in Seoul, Garosugil has the newest fashion.
  • This area is on the cutting edge of fashion so shop ‘til you drop here for all the latest in global and domestic fashion.


Apgujeong (Cheongdam)

  • If you want to mingle with the fashionistas of Seoul, come to Apgujeong, where you will find the flagships of famous brands such as Chanel, Louis Vuitton, and Chanel.
  • Plus, you’ll also find the Galleria Department store which houses more high end fashion labels.


Yongsan

  • For all things electronic, come to Yongsan!
    Lotte World (Jamsil)With more than 1000 shops, a huge cinema complex, many restaurants, an aquarium and an indoor amusement park Lotte World offers a plethora of activities to fill your day!


Gangnam Station

  • Keep up with the “Gangnam Style” and join the young consumers at Gangnam Station Underground Shopping Centre.


COEX

  • Another mall with an aquarium, movie theatre and casino all located conveniently next to the shopping mall, only this one is for foreigners only so don’t forget your passports!


In-Sa dong

  • Shop here for traditional Korean keepsakes and small private boutiques for something unique to take home.

Tax Free Shopping in Other Korean Cities


Busan

  • Busan is the second most popular city in South Korea after Seoul.
  • Enjoy open-air markets along with high profile stores plus Haeundae Centum City which holds 2 big department stores, Lotte and Shinsegae.
  • Shopping hotspots across the city include Seomyeon, Haeundae each, Gwanglalli Beach, the PNU area, Nampo-dong and the Gwangbok-dong, where you’ll find the most stylish clothes.


Daegu

  • Known as the Fashion City, Beauty city and Textile City, Daegu is one of the most notable cities in South Korea for shopping.
  • Shopping malls, streets and stores offer the latest and best in current trends as well as unique designs, plus a great collection of leather goods, shoes, accessories, linens, wall fabrics, yarns, blankets, antiques, brassware, handicrafts, books and herbal medicine.


Jeju Island

  • As the biggest island in South Korea, this is a world famous tourist spot.
  • You can come here to shop, play, gamble, dance or rest, all surrounded by natural beauty.
  • If shopping is on top of your list, then Jeju is just the place for you.
  • Jeju markets are well-known for offering variety as most of their products are of premium quality.


Apgujeong (Cheongdam)

  • If you want to mingle with the fashionistas of Seoul, come to Apgujeong, where you will find the flagships of famous brands such as Chanel, Louis Vuitton, and Chanel.
  • Plus, you’ll also find the Galleria Department store which houses more high end fashion labels.


Yongsan

  • For all things electronic, come to Yongsan!
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