For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

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For more information, please click here to provide the details from your Tax Free form(s), or email us here


customerservices@planetpayment.com

Enter your Tax Free form's barcode number:

Track my refund

Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

If you need further help, please use the links below:

 

We're waiting to receive your stamped Tax Free form.

 

We will update your tax refund status once we receive it.

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.

We're processing your tax refund.

 

If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.

Please contact us.

 

We're having difficulty processing your Tax Free form - please provide the details from your Tax Free form(s) on this Tax Free enquiry page.



Tax Refund Customer Services

Your refund has been paid!

 

If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


Hungary

27% VAT rate

Standard VAT 27%; basic foods 18%, medicines and books 5%. Actual tax refund value subject to amount spent and Terms and Conditions.

  • Shoppers eligible for Vat / Sales Tax Refund:
    Non-EU residents
  • Currency:
    Hungarian Forint (HUF)
  • VAT rate:
    27%
  • Minimum spend:
    57.000 HUF (175 EUR) on the same day and in the same store
  • Time limit for customs approval:
    To be obtained within 90 days after the day of purchase

Go shopping and get your Tax Free form

Get your Tax Free form Customs approved

Return your Tax Free form to Planet and get your refund

Please read alternative Tax Refund methods and locations below

Customs Approval

  • To be obtained within 90 days after the day of purchase.
  • If you are purchasing goods in Hungary for personal export, ask in store for a Planet form. Complete the form, have it signed by a store employee and attach the original purchase invoices to it.
  • Then, choose how to get your refund.

 

Choose how to get your refund

  • You can choose the refund option that best suits your needs and travel schedule.
  • The final refund will consist of the VAT total, minus an administration fee.
  • In some cases a cash refund fee may apply.


Get cash at DownTown refund point

  • Available for a minimum spend of 57.000 HUF (175 EUR) and a maximum of 960 000 HUF.
  • Present your Tax Free form, purchase invoice and valid Visa, MasterCard or Amex at the Vörösmarty tér (Vorosmarty square) in Hungary and get your refund in cash (a cash fee may apply).
  • Then get your Tax Free form Customs approved and return it with your invoice to Planet within 21 days (use the prepaid envelope if available).
  • Failure to return your Customs approved Tax Free form to Planet within 21 days will result in a charge to your credit card of the full VAT amount. View the map.

 

Get cash at an Interchange refund point

  • When leaving the EU within 90 days after purchase, get your Tax Free form Customs approved, then present it, together with the original purchase invoices, at the airport Interchange office and get your refund in cash (a cash fee may apply).


Get the refund onto your credit/debit card

  • When leaving the EU within 90 days after purchase, get your Tax Free form export validated.
  • Make sure the number of a valid credit/debit card is written on it, then send the form, together with the original purchase invoices, back to Planet (use the prepaid envelope if available).
  • Once we have received your Customs approved Tax Free form, your refund will be credited to your credit/debit card.


Get Customs approval

  • Tax Free forms must be filled in and always Customs approved within 90 days after the day of purchase (or within 21 days from the day of refund at the Vörösmarty tér (Vorosmarty ter) DownTown refund point).
  • When leaving the EU (before check-in), present your Tax Free form and the original invoice to Customs; they will approve it.
  • Have your passport, purchased goods and valid flight ticket ready for inspection; make sure the goods are sealed and unused.
  • Customs is well signposted at all airports, land borders or ports.
  • At the airport, please allow enough time for the Customs approval process before your flight departs.
  • If you are departing a Hungarian airport but changing flights at another EU airport, and if the goods you are exporting are to be checked through to a destination outside the EU, go to Customs at the Hungarian airport and your Tax Free form will be Customs approved as if you were at the EU departure point.

Budapest is the capital of Hungary, and one of the largest, most beautiful cities in Europe.

 

Its extensive World Heritage Site includes the banks of the Danube, the Buda Castle Quarter, Andrassy Avenue, Heroes' Square and the Millennium Underground Railway, the second-oldest metro line in the world.

 

It has around 80 geothermal springs, the world's largest thermal water cave system, second largest synagogue, and third largest Parliament building.

 

The city attracts about 4.4 million visitors a year, making it the 6th most popular city in Europe.

Tax Free shopping in Budapest

 

  • The retail market of the city is concentrated mostly in the downtown. Major luxury fashion brands can be found among the city's most prestigious shopping streets: Andrassy Avenue, Vaci Street and the Fashion Street.

 

  • Andrassy Avenue (Andrássy út) has some of the most glamorous and expensive shops in Budapest. Lined with spectacular mansions and townhouses, it’s one of Budapest's main shopping streets with fine cafes, restaurants and luxury boutiques such as Gucci, Michael Kors, Madison Perfumery, Football Factor, Ghraoui (chocolate), Rinascimento and Högl. Near the Andrassy, Kiraly street has several unique shops like THE LAB, Luludog, and Beauty and Fashion (shoes, bags).

 

  • Other major shopping sections are the main streets radiating out from the city centre. Fashion Street on Deak Ferenc Street offers a great shopping experience: Hungarian designer shops like Nanushka is one of the stores located here. In addition, Vaci street (Váci utca), perhaps the most famous shopping street in Budapest, features a large number of fashionable shops, such as Folkart, Kazar, Michal Negrin, Musette, Palmers, Style Optika, Tatika.

 

  • Budapest also has plenty of shopping malls: including the two largest shopping centres in Central and Eastern Europe, the WestEnd CityCenter with Marionnaud, Saxoo London (men fashion) or Parfois and the Arena Plaza including Sketchers and Giudi. Another big shopping mall is Köki Terminál including Swarovski fashion design crystals and Mammut with Süel .

 

  • Besides famous shopping streets in Budapest, you may find many other shops nearby: for example Art & Deco, Cross & Field, Digel, Ducio, OpticLab, REHAB, Mayfair Selection, Moni's, Laoni (unique leather bags), Pavé, Pico Bello, Tengerszem Túrafelszerelés (hiking gear), White & Black Jewellery, Yolkiest, Liska (fur), iJoe (Apple reseller), Régiposta Optika (opticians) and Matrix Drops store.

Opening hours

  • Most shopping malls are open Monday through Saturday from 10 AM to 9 PM, and Sunday from 10 AM to 6 PM.
  • Shops on Vorosmarty Square and Vaci Street are generally open Monday through Saturday from 10 AM to 9 PM and Sunday from 10 AM to 7 PM.
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