For faster tracking of your Tax Free shopping refund enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.
If you have a query about your tax refund progress, please click here.
For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.
For Tax Free shopping in the Finland, please visit our Finland webpage.
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For more information, please click here to provide the details from your Tax Free form(s), or email us here
Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.
If you need further help, please use the links below:
We have not received a qualifying Tax Free form for your VAT refund, and as a result we will / have debited your account according to the Terms and Conditions that you signed when receiving the refund in cash.
For additional information please refer to this page.
If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
Your Tax Free form has been received successfully and we're processing your refund. If you selected one of the following refund methods, please allow 30 days to receive your refund:
If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
We are waiting to receive your stamped Tax Free form.
Please ensure you have sent us the original stamped Tax Free form to one of our offices. See a full list of our available country offices.
If you have sent your Tax Free form recently, please allow up to 30 days for the process to be completed.
If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
We have issues processing your Tax Free form, please contact our Customer Support team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
We have received your qualifying Tax Free form and recredited your account. Please note that recredits may be subject to additional fees.
If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page https://www.planetpayment.com/en/tax-refund-customer-services/
We have received your Tax free form and paid your refund by one of the following refund methods:
The refunding process is now complete.
If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page https://www.planetpayment.com/en/tax-refund-customer-services/
We have paid your refund by one of the following refund methods:
Please allow up to 10 working days for the refund to appear on your account. If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page https://www.planetpayment.com/en/tax-refund-customer-services/
We have received your Tax Free form and the refunding process is now complete.
Your refund amount was deducted from the original purchase amount at the time of purchase in the store.
If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page https://www.planetpayment.com/en/tax-refund-customer-services/
Standard VAT Rate is 24%. Actual tax refund value subject to amount spent and Terms and Conditions.
Fully completed Tax Free form
Purchased goods
Passport and travel documents
Ermou Street
Kolonaki quarter
MCARTHURGLEN Outlets
The Mall Athens
Factory Outlet Airport
Factory Outlet Piraeus
Proxenou Koromila Street
Mitropoleos Street
Tsimiski and Egnatia
Mediterranean Cosmos complex
One Salonica Outlet Mall
The islands are the main characteristic of Greece’s morphology and an integral part of the country’s culture and tradition.
Greek sovereign land includes 6,000 islands and islets scattered in the Aegean and Ionian Seas, of which only 227 islands are inhabited. This is a truly unique phenomenon for the European continent.
When you set out on a journey to discover the fascinating world of Mykonos, Santorini, Crete, Rhodes and Corfu where sea meets the sun, explore all shopping areas where you can find many brands: Gucci, Folli Follie, Pandora, Hondos Center, Sephora, Public, M & S, Bag Stories , Scarabee and many more.
Handcrafted gold is inexpensive. It's not that gold is cheaper in Greece, which is what some people are led to believe.
Gold is the same price everywhere. But labour in Greece is cheaper and there are terrific bargains to be found if you know where to look because Greek goldsmiths are among the best in the world.
In Athens, Mykonos, Crete, Corfu, Santorini and Rhodes you can find the most amazing jewellery in the world. Vildiridis jewelry shop in Panepistimiou Street in Athens and the GOFAS jewellery shops, located in Athens and in Mykonos Island, maintain loyal and satisfied clienteles.
