For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

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For more information, please click here to provide the details from your Tax Free form(s), or email us here


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Enter your Tax Free form's barcode number:

Track my refund

Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

If you need further help, please use the links below:

 

We're waiting to receive your stamped Tax Free form.

 

We will update your tax refund status once we receive it.

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.

We're processing your tax refund.

 

If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.

Please contact us.

 

We're having difficulty processing your Tax Free form - please provide the details from your Tax Free form(s) on this Tax Free enquiry page.



Tax Refund Customer Services

Your refund has been paid!

 

If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


Faroe Islands

25% VAT rate

Standard VAT 25% - actual tax refund value subject to amount spent and Terms and Conditions.

  • Shoppers eligible for Vat / Sales Tax Refund:
    Non-Faroese residents
  • Currency:
    DKK (kr.)
  • VAT rate:
    25%
  • Minimum spend:
    300 DKK
  • Time limit for customs approval:
    3 months after the month of purchase

Go shopping and get your Tax Free form

Get your Tax Free form Customs approved

Return your Tax Free form to Planet and get your refund

Required for customs approval:

 

Fully completed Tax Free form

Purchased goods and receipts

Passport and travel documents

Tax Free shopping in Tórshavn


Central Tórshavn –
a great selection of stores located on and around the bustling pedestrian streets N. Finsensgøta and Handilsgøtan.

 

Here you can find everything you need to get dressed, look nice or decorate your home.

 

Most shops are independent, so you know you are shopping local.

 

From unique Faroese designer stores like Guðrun & Guðrun, Staðið, Öström, Ullvöruhúsið, Soulmade or Andreas í Vágsbotni to everything you need for your trip such as sports clothes, hiking boots or renting surf boards at Útilív, Intersport or The Athlete’s Foot.

 

It is also where you can find the Faroe Islands’ only record company’s shop: Tutl, which represents a wide range of talented Faroese musicians.

 

Furthermore, the city center boasts several local art galleries and great cafés and restaurants where you can enjoy a tasty snack or a meal while getting unique souvenirs for your friends and family back home.

SMS – located 5 minutes from the city center, this is the biggest shopping center in the Faroe Islands.

 

Located at á Trapputrøðni, it boasts both large and small businesses, including Vero Moda and The Body Shop, as well as local Faroese yarn brand Navia and the supermarket Miklagarður.

 

Everything you need under one roof!

 

The in-door food court lets you kick back and relax and you can grab a meal or a soothing cup of your favorite hot beverage.

 

This is also where you find the main pharmacy in the Faroe Islands.

Jógvan Weyhe – located at Stiðjagøta 10, a 20 minutes’ walk form the city center, this shop offers everything you need for fishing, hiking and camping equipment with brands such as Helly Hansen, Bergans and Vango.

Miðlon – is a shopping center located at Hoyvíksvegur 67, about a 15 minutes’ walk from the city center.

 

Here you can find the discount supermarket Bónus, the children’s clothing shop Snák, the jewelry shop Nomi, the optician Profil Optik, a bank and last but not least:

 

Rúsdrekkasøla Landsinds aka the state-owned alcohol store for stronger beer, wine and spirits.

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