For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

We are sorry but barcode number:

was not found in our system.


For more information, please click here to provide the details from your Tax Free form(s), or email us here


customerservices@planetpayment.com

Enter your Tax Free form's barcode number:

Track my refund

Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

If you need further help, please use the links below:

 

We're waiting to receive your stamped Tax Free form.

 

We will update your tax refund status once we receive it.

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.

We're processing your tax refund.

 

If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.

Please contact us.

 

We're having difficulty processing your Tax Free form - please provide the details from your Tax Free form(s) on this Tax Free enquiry page.



Tax Refund Customer Services

Your refund has been paid!

 

If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


WESTFIELD

Westfield has operated in the United Kingdom since 2000. Today Westfield’s portfolio has two shopping centres – Westfield London and Westfield Stratford City. Westfield has one of the United Kingdom’s most outstanding shopping centre portfolios with its range of existing London centres and future projects.

Since entering the UK market in 2000, Westfield has opened three major shopping centre developments. In 2008, Westfield opened the iconic Westfield London in west London which was recently ranked the number one shopping centre in the UK by Javelin Group. The centre is 100% let and has firmly established itself on the London retail landscape.

In 2011, Westfield opened Westfield Stratford City, the prestigious gateway to the London 2012 Queen Elizabeth Olympic Park. With over 350 shops, 70 places to eat and drink, cinema, bowling, hotels and offices, Westfield Stratford City is Europe’s largest urban shopping centre.

Westfield London is currently expanding investing in a £1 billion-plus redevelopment project that will add 665,000 sqft of high-quality retail, residential and mixed-use space to create an appealing townscape with a vibrant pedestrian quarter. The precinct’s new homes, shops and businesses will be a valuable addition to the community that lives and works in the White City Opportunity Area. Area: additional 665,000 sqft.

 

www.westfield.com

Where can you shop WESTFIELD Tax Free:

Privacy