For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

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For more information, please click here to provide the details from your Tax Free form(s), or email us here


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Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

If you need further help, please use the links below:

 

We're waiting to receive your stamped Tax Free form.

 

We will update your tax refund status once we receive it.

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.

We're processing your tax refund.

 

If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.

Please contact us.

 

We're having difficulty processing your Tax Free form - please provide the details from your Tax Free form(s) on this Tax Free enquiry page.



Tax Refund Customer Services

Your refund has been paid!

 

If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


VALER & Barichella

Created in 1895 by the BARICHELLA family, the eponymous jewelery has been passed on from one generation to another within the same family. In 2017, the BARICHELLA family wishes to transmit its excellent craftsmanship and passion for the profession to a new generation. Having no direct inheritance, they have looking for a person to bequeath their expertise and their name. At the same time, Inès VALER, the third generation of a family of jewelers, dreams of moving to Nice to take over a jewelery shop. During her research, she meets the BARICHELLA family. From this meeting, follows the realization of their respective projects and desires. Inès is entrusted with the responsibility of perpetuating the BARICHELLA jewelery and its traditional expertise. With the acquisition of the boutique by Inès VALER, BARICHELLA jewelry and watchmaking will change its name to VALER & BARICHELLA in 2017. A place where the know-how and passion of two great families of jewelers meet to advice its customers, with the expertise and professionalism recognized by the great jewellery houses.

 

Where can you shop VALER & Barichella Tax Free:

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