For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

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For more information, please click here to provide the details from your Tax Free form(s), or email us here


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Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

If you need further help, please use the links below:

 

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We will update your tax refund status once we receive it.

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.

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If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.

Please contact us.

 

We're having difficulty processing your Tax Free form - please provide the details from your Tax Free form(s) on this Tax Free enquiry page.



Tax Refund Customer Services

Your refund has been paid!

 

If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


The Centre des Monuments Nationaux

The Centre des Monuments Nationaux (French National Heritage Centre) conserves, restores and maintains the monuments and collections under its responsibility.


It opens the monuments to visitors and runs nearly 100 national monuments belonging to the state and distributed throughout whole country: the abbey of Mont-Saint-Michel, the Arc de Triomphe, the Sainte-Chapelle, to but name a few. The CMN aims to make these monuments accessible to the greatest number of people and to contribute to the artistic and cultural education policy.


It also promotes the participation of national monuments in cultural life and the development of tourism with nearly 400 events a year.


In each of our shops and bookshops, you will find a unique selection of books and products that tell the stories of our monuments, of the personalities who lived there and inspired these places, of french savoir-faire and traditions throughout time.


You will also find reference books on architectural heritage, published by our own publisher the Editions du Patrimoine, that greatly contributes to the awareness and promotion of French national heritage.


Ever better, with every purchase in our shops, you contribute to the restoration and preservation of French national heritage for future generations to enjoy!

 

https://www.monuments-nationaux.fr/en/

Where can you shop The Centre des Monuments Nationaux Tax Free:

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