For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

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For more information, please click here to provide the details from your Tax Free form(s), or email us here


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Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

If you need further help, please use the links below:

 

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We will update your tax refund status once we receive it.

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.

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If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.

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We're having difficulty processing your Tax Free form - please provide the details from your Tax Free form(s) on this Tax Free enquiry page.



Tax Refund Customer Services

Your refund has been paid!

 

If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


Sergio Rossi

Sergio Rossi – 100% Italian-made luxury footwear and accessories for women and men.
Founded in Italy in the 1960s, today it belongs to the Kering group, however, the brand’s DNA, linked to the company founder remains unchanged.
Quality, luxury, craftsmanship, elegance and research; these are the cornerstones of the Sergio Rossi style, designed today by a team led by Angelo Ruggeri, with the aim of keeping the brand’s originality with an increasingly contemporary look, interpreting the needs of a continuously changing femininity with a timeless appeal.
The Sergio Rossi philosophy believes that shoes are an ornament, designed to exalt beauty and bring out the personality of the wearer. The women’s collection is a continuous hymn to femininity, combining technique and exquisite design.
The shoes are a result of a passion; starting from a creative intuition, bringing a drawing to life and continuing in the search for the finest materials. Every accessory, every shoe is an architectural project – proportions and weights must be calibrated to perfection, to create a model that is aesthetically attractive and wearable – and an object of art.
The Sergio Rossi presence includes 90 stores around the world. Worldwide distribution includes leading department stores as well as concept stores, such as Luisa Via Roma and Colette. 

Where can you shop Sergio Rossi Tax Free:

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