For faster tracking of your Tax Free shopping refund enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.
If you have a query about your tax refund progress, please click here.
For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.
We are sorry but barcode number:
was not found in our system.
For more information, please click here to provide the details from your Tax Free form(s), or email us here
Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.
If you need further help, please use the links below:
We're waiting to receive your stamped Tax Free form.
We will update your tax refund status once we receive it.
If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.
We're processing your tax refund. If you selected one of the following refund methods, please allow 30 days to receive your refund:
If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
Your refund has been paid!
If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:
If you have not been paid after 5 days, please email us at
Rituals was created in Paris in 2000, by a passionate international team of top talents from the perfume and design industry and is now the #1 Bath & Body brand in Europe.
A unique luxury lifestyle brand with a passion to transform your everyday routines into more meaningful experiences.
Rituals helps you slow down, to find happiness in the smallest of things.
It is our passion to turn everyday routines into more meaningful rituals.
YOUR BODY. YOUR SOUL. YOUR RITUALS.
Find inspiration in our Rituals’ origin:
For centuries, the Japanese have celebrated the annual flowering of the Cherry Blossom. These Cherry Blossoms - or Sakura - mark an awakening of nature and symbolise that beauty is only momentary. Inspired by this tradition, our Sakura collection reminds us to appreciate life and aims to make each day feel like a new beginning.
Dao is an ancient Chinese philosophy centred on achieving balance between Yin and Yang. This enables you to experience a harmonic flow where you’ll feel that everything is perfect; just as it is. Simply take the time to slow down and allow a long warm bath to help you find inner peace and tranquillity in your life.
In ancient China, 1100 years ago, the Laughing Buddha was a famous monk whose legendary smile brought happiness wherever he went. Inspired by his story, our Laughing Buddha collection brings a touch of happiness to your everyday life. It simultaneously reminds us of how simple it can be to make a positive impact on other people’s lives.
The Hammam is one of the oldest cleansing traditions in the world. It is a purifying steam bath experience for both body and soul. This ancient custom inspired us to create a modern Hammam collection for your home. Close your eyes and feel the warmth of your own personal wellness ceremony.
Ayurveda originated more than 5000 years ago in India. This philosophy is based on restoring inner harmony through the old practice of cleansing and nurturing your body and soul. Find inner harmony with our Ayurveda collection and beauty will come naturally.
The ancient Japanese Samurai warriors paid great attention to their personal appearance. Their careful grooming traditions were aimed at creating an appearance that builds power, control and confidence to support their battles and challenges. Inspired by these warriors, we created the Samurai collection for men.
Cleopatra was known for her love of cosmetics, all of which were made from local gemstones, minerals and plants, and known for their protective, healing properties. And like her ancient ancestors, she used makeup not only for the sake of beauty, but for other potential benefits too. Wearing makeup was also a way for Egyptians to pay tribute to their gods and goddesses, calling upon their blessings and favour.