For faster tracking of your Tax Free shopping refund enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.
If you have a query about your tax refund progress, please click here.
For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.
For Tax Free shopping in the Finland, please visit our Finland webpage.
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For more information, please click here to provide the details from your Tax Free form(s), or email us here
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We have not received a qualifying Tax Free form for your VAT refund, and as a result we will / have debited your account according to the Terms and Conditions that you signed when receiving the refund in cash.
For additional information please refer to this page.
If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
Your Tax Free form has been received successfully and we're processing your refund. If you selected one of the following refund methods, please allow 30 days to receive your refund:
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If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
We have issues processing your Tax Free form, please contact our Customer Support team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
We have received your qualifying Tax Free form and recredited your account. Please note that recredits may be subject to additional fees.
If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page https://www.planetpayment.com/en/tax-refund-customer-services/
We have received your Tax free form and paid your refund by one of the following refund methods:
The refunding process is now complete.
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We have paid your refund by one of the following refund methods:
Please allow up to 10 working days for the refund to appear on your account. If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page https://www.planetpayment.com/en/tax-refund-customer-services/
We have received your Tax Free form and the refunding process is now complete.
Your refund amount was deducted from the original purchase amount at the time of purchase in the store.
If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page https://www.planetpayment.com/en/tax-refund-customer-services/
Rituals was created in Paris in 2000, by a passionate international team of top talents from the perfume and design industry and is now the #1 Bath & Body brand in Europe.
A unique luxury lifestyle brand with a passion to transform your everyday routines into more meaningful experiences.
Our philosophy
Rituals helps you slow down, to find happiness in the smallest of things.
It is our passion to turn everyday routines into more meaningful rituals.
YOUR BODY. YOUR SOUL. YOUR RITUALS.
Find inspiration in our Rituals’ origin:
The Ritual of Sakura
For centuries, the Japanese have celebrated the annual flowering of the Cherry Blossom. These Cherry Blossoms - or Sakura - mark an awakening of nature and symbolise that beauty is only momentary. Inspired by this tradition, our Sakura collection reminds us to appreciate life and aims to make each day feel like a new beginning.
The Ritual of Dao
Dao is an ancient Chinese philosophy centred on achieving balance between Yin and Yang. This enables you to experience a harmonic flow where you’ll feel that everything is perfect; just as it is. Simply take the time to slow down and allow a long warm bath to help you find inner peace and tranquillity in your life.
The Ritual of Laughing Buddha
In ancient China, 1100 years ago, the Laughing Buddha was a famous monk whose legendary smile brought happiness wherever he went. Inspired by his story, our Laughing Buddha collection brings a touch of happiness to your everyday life. It simultaneously reminds us of how simple it can be to make a positive impact on other people’s lives.
The Ritual of Hammam
The Hammam is one of the oldest cleansing traditions in the world. It is a purifying steam bath experience for both body and soul. This ancient custom inspired us to create a modern Hammam collection for your home. Close your eyes and feel the warmth of your own personal wellness ceremony.
The Ritual of Ayurveda
Ayurveda originated more than 5000 years ago in India. This philosophy is based on restoring inner harmony through the old practice of cleansing and nurturing your body and soul. Find inner harmony with our Ayurveda collection and beauty will come naturally.
The Ritual of Samurai
The ancient Japanese Samurai warriors paid great attention to their personal appearance. Their careful grooming traditions were aimed at creating an appearance that builds power, control and confidence to support their battles and challenges. Inspired by these warriors, we created the Samurai collection for men.
The Ritual of Cleopatra
Cleopatra was known for her love of cosmetics, all of which were made from local gemstones, minerals and plants, and known for their protective, healing properties. And like her ancient ancestors, she used makeup not only for the sake of beauty, but for other potential benefits too. Wearing makeup was also a way for Egyptians to pay tribute to their gods and goddesses, calling upon their blessings and favour.
