For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

We are sorry but barcode number:

was not found in our system.


For more information, please click here to provide the details from your Tax Free form(s), or email us here


customerservices@planetpayment.com

Enter your Tax Free form's barcode number:

Track my refund

Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

If you need further help, please use the links below:

 

We're waiting to receive your stamped Tax Free form.

 

We will update your tax refund status once we receive it.

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.

We're processing your tax refund.

 

If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.

Please contact us.

 

We're having difficulty processing your Tax Free form - please provide the details from your Tax Free form(s) on this Tax Free enquiry page.



Tax Refund Customer Services

Your refund has been paid!

 

If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


Reiss

Design-led, sexy, modern, iconic.  The Reiss philosophy centres on creating and producing directional, design-led men's wear, women's wear and accessories.
Reiss prides itself on an uncompromising commitment to delivering innovative, original products combining exceptional design, quality and value. 
The first Reiss store opened in 1971 selling European-quality men’s tailoring in the city of London. David Reiss, founder and owner, kept his vision alive while developing and diversifying the brand. By 2000, Reiss had put in place its own in-house design team and atelier, securing its design credentials and focusing on expanding its unique offer into a complete range of womenswear as well as menswear and accessories.
Today Reiss is a multi-national fashion retailer with over 90 stores worldwide. The iconic and truly impressive flagship store and headquarters opened in London’s West End on Barrett Street in 2007 in the site that once housed the London College of Fashion.

Where can you shop Reiss Tax Free:

Privacy