For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

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For more information, please click here to provide the details from your Tax Free form(s), or email us here


customerservices@planetpayment.com

Enter your Tax Free form's barcode number:

Track my refund

Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

If you need further help, please use the links below:

 

We're waiting to receive your stamped Tax Free form.

 

We will update your tax refund status once we receive it.

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.

We're processing your tax refund.

 

If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.

Please contact us.

 

We're having difficulty processing your Tax Free form - please provide the details from your Tax Free form(s) on this Tax Free enquiry page.



Tax Refund Customer Services

Your refund has been paid!

 

If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


Pain de Sucre

The Pain de Sucre line was established 30 years ago with a workshop in the south of France. During the last quarter of a century, Pain de Sucre’s two head designers sought to make their line the final word in smart French designer swimwear. Beginning in 1985, these two maverick designers followed their keen instincts and revolutionised the swimwear industry with their Haute Couture approach to bathing suit design. Pain de Sucre collections are coming in a wide array of swimsuit styles: bikinis, separated bottoms and bras, one-pieces suits…, featuring removable jewels, fashionable colours/prints, cut-out details and cup options.


For women with more generous curves, Pain de Sucre offers as well the Unlimited Collection featuring lightly contoured and adjustable cups that combine support and comfort with an exceptional look and feel. And just so our younger addicts are not being overlooked, Pain de Sucre launched Little in 2008, the line dedicated to the one from 4 to 12 years old.


At the dawn of the new millennium, close by swimwear collections, Pain de Sucre reinvented the “in-out” lingerie with a bodywear line called Suggest; a beautiful alliance always on the edge that flirts between lingerie and ready-to-wear.

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