For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

We are sorry but barcode number:

was not found in our system.


For more information, please click here to provide the details from your Tax Free form(s), or email us here


customerservices@planetpayment.com

Enter your Tax Free form's barcode number:

Track my refund

Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

If you need further help, please use the links below:

 

We're waiting to receive your stamped Tax Free form.

 

We will update your tax refund status once we receive it.

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.

We're processing your tax refund.

 

If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.

Please contact us.

 

We're having difficulty processing your Tax Free form - please provide the details from your Tax Free form(s) on this Tax Free enquiry page.



Tax Refund Customer Services

Your refund has been paid!

 

If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


N.Peal

About N.Peal

N.Peal has traded in luxurious cashmere knitwear from the exclusive Burlington Arcade, London, for 80 years, and many famous figures have worn N.Peal, including Marilyn Monroe, Ava Gardner, Jackie Kennedy, Princess Diana and Helena Christensen. To this day, N.Peal employs a blend of classic and contemporary to create timeless designs.

 

About their stores

N.Peal has four beautiful stores in London, and the flagship store has been within the famous Burlington Arcade, Mayfair since 1936. Refurbished a few years ago, the concept was taken from the clean, refinement of those original Deco years when the greens were cool and minty and the typography had smooth curves. The result is a store and a branding that has echoes of those early days, but also feels utterly modern.

 

www.npeal.com

Where can you shop N.Peal Tax Free:

Privacy