For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

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For more information, please click here to provide the details from your Tax Free form(s), or email us here


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Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

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If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.

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If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.

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We're having difficulty processing your Tax Free form - please provide the details from your Tax Free form(s) on this Tax Free enquiry page.



Tax Refund Customer Services

Your refund has been paid!

 

If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


NARS

A perfectionist at heart, François Nars soon became frustrated with the limitations of existing cosmetics. Taking products into his own hands, he began experimenting with new formulas, creating breakthrough concepts in the process. The NARS brand was born: In 1994, his collection debuted at Barneys New York with 12 richly pigmented lipsticks encased in iconic soft-touch packaging designed by legendary creative director Fabien Baron. Coveted for its highly pigmented colour, NARS has become a modern cult classic, revolutionizing the world of beauty by bringing imaginative artistry, breakthrough techniques and professional makeup to women everywhere.

From 12 unforgettable lipsticks to over two decades of rule-breaking beauty, NARS has grown into a collection of over 500 products – including a full spectrum of fashion-forward and classic makeup shades, advanced complexion perfectors, state-of-the-art skincare and professional artistry tools – available internationally.

Since 1996, François has personally photographed all NARS campaigns in his signature style, characterized by bold imagination, individuality, and keen insight. In doing so, he has pushed the boundaries of the industry’s traditional definition of beauty. Collaborating with many of the world’s most unique and iconic women in order to realize his singular vision, François continues to inspire self-expression, creativity, and artistry – bringing high-fashion, high style and forward thinking to beauty.

 

narscosmetics.co.uk

Where can you shop NARS Tax Free:

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