For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

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For more information, please click here to provide the details from your Tax Free form(s), or email us here


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Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

If you need further help, please use the links below:

 

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We will update your tax refund status once we receive it.

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.

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If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.

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We're having difficulty processing your Tax Free form - please provide the details from your Tax Free form(s) on this Tax Free enquiry page.



Tax Refund Customer Services

Your refund has been paid!

 

If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


Nanushka

Nanushka is the childhood nickname of head designer Sandra Sandor. Born in Budapest, Hungary she graduated from the London College of Fashion, only to return to her home town to establish the label.

Through her collection Sandra aims to combine playful cuts and lush fabrics with elegance and comfort to create collections that exude a harmony which contrasts the overwhelming noise of the big-city experience. Nanushka is fashion for the urban nomad, for those who are on the move but always at home.

Though Sandra’s collections are finding new followers in every corner of the world and the brand is aggressively expanding into new markets, it is still based in Budapest, Hungary, where it recently opened its flagship store. The store’s unique design received praise from over 250 design blogs from Moscow to Rio and whether to shop or just admire, it has become a must-see tourist destination.

 

www.nanushka.com

Where can you shop Nanushka Tax Free:

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