For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

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For more information, please click here to provide the details from your Tax Free form(s), or email us here


customerservices@planetpayment.com

Enter your Tax Free form's barcode number:

Track my refund

Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

If you need further help, please use the links below:

 

We're waiting to receive your stamped Tax Free form.

 

We will update your tax refund status once we receive it.

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.

We're processing your tax refund.

 

If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.

Please contact us.

 

We're having difficulty processing your Tax Free form - please provide the details from your Tax Free form(s) on this Tax Free enquiry page.



Tax Refund Customer Services

Your refund has been paid!

 

If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


Miss Selfridge

Glamorous, feminine, sexy and sociable, the Miss Selfridge woman is relevant, credible and confident.

Miss Selfridge is a young fashion brand offering all end uses to a 20 something, glamorous, feminine, working woman. With roots in the iconic Selfridges store, Miss Selfridge is a by-word for young women’s fashion. 

From unique show stopping occasion wear, to smart or casual feminine wardrobe essentials, Miss Selfridge captures the key trends of the season and translates them into must have items for our Miss Selfridge girl.

The Miss Selfridge customer is a sociable twenty-something who knows what she wants. She loves focusing on her career and her friends and looking great while she does it. She’s mobile first: her inspiration comes from Instagram as well as celebrities, bloggers and friends. She loves a ‘wow’ piece to help her stand out on Saturday night, but even when she’s dressed down her look is carefully considered – and she knows Miss Selfridge has the right styling for every occasion. Work hard, play hard, look great – that’s Miss Selfridge.

Where can you shop Miss Selfridge Tax Free:

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