For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.
If you have a query about your tax refund progress, please click here.
For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.
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For more information, please click here to provide the details from your Tax Free form(s), or email us here
Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.
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If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.
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If you selected one of the following refund methods, please allow 30 days to receive your refund:
If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
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If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:
If you have not been paid after 5 days, please email us at
Maty, a great name of jewellery
With a more than sixty-five years old “savoir-faire”, the Maty Opéra jewelry store welcomes you from 10 a.m. to 7.30 p.m., Monday to Saturday next to one of the most beautiful squares in the world. Step into our universe and discover jewels and watches for all tastes. Great classics made with precious and fancy materials such as gold and platinum, enhanced with stunning stones and pearls. But also spontaneous collections inspired by the latest trends.
A jeweler’s expertise
Guided by jewellery professionals, you will be delighted to discover and try on some of the 3600 jewels and watches of our collection, comfortably seated in the Charles X salon of our iconic store, designated as a French Heritage Site.
Men, women, kids… every jewel lover can find what they are looking for with MATY.