For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

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For more information, please click here to provide the details from your Tax Free form(s), or email us here


customerservices@planetpayment.com

Enter your Tax Free form's barcode number:

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Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

If you need further help, please use the links below:

 

We're waiting to receive your stamped Tax Free form.

 

We will update your tax refund status once we receive it.

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.

We're processing your tax refund.

 

If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.

Please contact us.

 

We're having difficulty processing your Tax Free form - please provide the details from your Tax Free form(s) on this Tax Free enquiry page.



Tax Refund Customer Services

Your refund has been paid!

 

If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


Madison Perfumery

Since 2007, MADISON enchanted the connoisseurs of the world of fragrance, while educating and developing the luxury perfumery segment.

Five years later and for the first time in Romania, "MADISON absolute beauty" brought together perfume, colour cosmetics, and a beauty treatment room, in one single destination: Calea Dorobantilor 152. The artist who masterfully mingled perfumery, make-up and skincare products in a space of “absolute beauty” is Lilian Driessen. Being a designer with over 10 years of experience at Viktor & Rolf and Diesel, she has left her mark on this sanctuary of beauty, after previously opening a MADISON store on the prestigious Andrassy Avenue, in Budapest.

MADISON absolute beauty was created as a temple of creativity and excellence, where you will step by step find a space dedicated to romantic fragrances, another meant to enhance the conceptual olfactory creations, another to complete the beauty experience in the home, or extremely luxurious perfume creations. As clients grew more and more curious about the MADISON portfolio, another segment started to develop: high end jewellery, design oriented, crafted porcelain, precious metals, or Swarovski elements, all carefully selected and inserted in this universe dedicated to beauty.

Where can you shop Madison Perfumery Tax Free:

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