For faster tracking of your Tax Free shopping refund enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.
If you have a query about your tax refund progress, please click here.
For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.
For Tax Free shopping in the Finland, please visit our Finland webpage.
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For more information, please click here to provide the details from your Tax Free form(s), or email us here
Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.
If you need further help, please use the links below:
We have not received a qualifying Tax Free form for your VAT refund, and as a result we will / have debited your account according to the Terms and Conditions that you signed when receiving the refund in cash.
For additional information please refer to this page.
If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
Your Tax Free form has been received successfully and we're processing your refund. If you selected one of the following refund methods, please allow 30 days to receive your refund:
If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
We are waiting to receive your stamped Tax Free form.
Please ensure you have sent us the original stamped Tax Free form to one of our offices. See a full list of our available country offices.
If you have sent your Tax Free form recently, please allow up to 30 days for the process to be completed.
We have issues processing your Tax Free form, please contact our Customer Support team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
We have received your qualifying Tax Free form and recredited your account. Please note that recredits may be subject to additional fees.
We have received your Tax free form and paid your refund by one of the following refund methods:
The refunding process is now complete.
We have paid your refund by one of the following refund methods:
Please allow up to 10 working days for the refund to appear on your account. If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page https://www.planetpayment.com/en/tax-refund-customer-services/
We have received your Tax Free form and the refunding process is now complete.
Your refund amount was deducted from the original purchase amount at the time of purchase in the store.
Luigi Borrelli has made the history of Neapolitan tailoring. A story of people, passion and promise.
It was 1928 when Anna, with more than twenty years experience in the art of packaging tailored garments (in her aunt's laboratory), inaugurated a small workshop reserved for a restricted number of connoisseurs. Much more than a shop, a place where passion met with excellence.
A place where a needle and thread entwined, weaving, gave birth to the intrigue of unique items, the heart of a story that would soon be handed down from mother to son, like any good Italian tradition. An inheritance received by the son, Luigi Borrelli, who with true passion, in 1957 founded the House of Luigi Borrelli.
The beginning of a story destined to capture throughout the world, with the charm of the quality and tailoring.
In 1987 Fabio Borrelli, Luigi’s son established the winning business formula. The Luigi Borrelli product took this identity and become a little “object d'art” for the wardrobe of sophisticated connoisseurs.
The shirts are manufactured with materials of the highest quality, hand finished by master embroiderers according to age-old tailoring techniques.
The third generation has the credit of taking the company into the future, looking for small secrets from the past to move ahead.
From 1997, the company started a process of growth geared to brand extension.
Tailored garments, outerwear, jeans, knitwear, and accessories complete the offerings of the Luigi Borrelli brand, and from this moment became a total look collection.
Products are designed with the same quality that has always satisfied the Luigi Borrelli clients.
All products are handcrafted in Italy, making the Borrelli production the greatest expression of Neapolitan tailoring and excellence.
Luigi Borrelli is the official supplier of the Savoy Family: an excellent testimonial
The Luigi Borrelli story and its products are known worldwide.
Bespoke shirts, suits, jackets and ties are all made unique by hand stitching. Designed for very sophisticated clients and dedicated to the most well-known personalities.
Among the ambassadors of the brand is also the King of Italy Victor Emmanuel III, who distinguished the House of, Luigi Borrelli with the title "Supplier of the Royal House of Savoy" by registering the company as supplier No. 16.