For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

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Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

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If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.

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If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.

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We're having difficulty processing your Tax Free form - please provide the details from your Tax Free form(s) on this Tax Free enquiry page.



Tax Refund Customer Services

Your refund has been paid!

 

If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


Lucy Choí

Lucy Choi is the niece of legendary shoe designer Jimmy Choo. She founded her own boutique shoe label Lucy Choi London in 2012. The brand’s ethos is based on what Lucy calls the Three C’s: character, comfort and craftsmanship.


Lucy Choi London promises to provide luxurious and affordable shoes, without compromising on design, craftsmanship, and comfort, for women of all ages and tastes, and for every occasion. Style and comfort are paramount, and so all Lucy Choi London shoes have, as standard, a cushioned sole to provide a luxurious comfort fit all day.


The range is cleverly categorized into sections for different wardrobe requirements – from holidays to weddings, and daywear to party attire. Finishes include luxurious snakeskins, soft suede, hand dyed silks and even vintage lace. All materials for Lucy Choi London are carefully sourced from trusted suppliers in Europe and Asia.


Relax with the knowledge that the collection has been designed by women who know how a shoe needs to look, act, and feel. The brand combines a unique heritage, set of fashion credentials, and design expertise.


Lucy Choí, London boutique is open: Mon–Sat, 10.00–18.00
www.lucychoilondon.com

Where can you shop Lucy Choí Tax Free:

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