For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

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For more information, please click here to provide the details from your Tax Free form(s), or email us here


customerservices@planetpayment.com

Enter your Tax Free form's barcode number:

Track my refund

Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

If you need further help, please use the links below:

 

We're waiting to receive your stamped Tax Free form.

 

We will update your tax refund status once we receive it.

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.

We're processing your tax refund.

 

If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.

Please contact us.

 

We're having difficulty processing your Tax Free form - please provide the details from your Tax Free form(s) on this Tax Free enquiry page.



Tax Refund Customer Services

Your refund has been paid!

 

If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


Lorna Jane

What started as a passion for delivering unique and inspiring designs to fellow gym lovers, Lorna Jane has now given a whole new meaning to staying fit and healthy - it’s a lifestyle that transcends the walls of the gym. At the forefront of the movement since 1989 is Founder and Active Living Advocate, Lorna Jane Clarkson. Since sewing her first one-off design in Brisbane, Australia, Lorna has transformed her fashion sensibility into a world-leading Activewear brand. Aside from industry leading technology, expert craftsmanship, and hi-tech performance fabrics, Lorna Jane represents a global movement of women living their best, most beautiful lives through Active Living. 

Producing monthly bespoke collections available in more than 150 stores in Australia and the United States, as well as stockists in Europe, Africa, and the Middle East, our garments provide each wearer with a distinct sense of energy, vitality and a “take on the world” approach to life. 

All for the love of health and wellness, the Lorna Jane sisterhood aspires to be their own personal best by embracing the daily practice of Move Nourish Believe, and just like Lorna, Active Living runs through the veins of any girl who chooses to wear her 3 icons with pride. 

 

http://www.lornajane.com.au/

Where can you shop Lorna Jane Tax Free:

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