For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

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For more information, please click here to provide the details from your Tax Free form(s), or email us here


customerservices@planetpayment.com

Enter your Tax Free form's barcode number:

Track my refund

Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

If you need further help, please use the links below:

 

We're waiting to receive your stamped Tax Free form.

 

We will update your tax refund status once we receive it.

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.

We're processing your tax refund.

 

If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.

Please contact us.

 

We're having difficulty processing your Tax Free form - please provide the details from your Tax Free form(s) on this Tax Free enquiry page.



Tax Refund Customer Services

Your refund has been paid!

 

If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


Linda Farrow

Established in 1970, the Linda Farrow brand of luxury eyewear rose quickly to acclaim amongst stylish Londoners and the international jet set. Originally a fashion designer herself, Linda Farrow was one of the first to treat sunglasses as fashion, producing cutting-edge collection after collection, her finger always on the pulse of times. A tireless experimenter, Farrow pioneered many of the shapes and styles that remain au courant today. Farrow’s relentless pursuit of luxury, innovation and cutting edge design continue to mark the brand almost forty years on.


Today, Linda Farrow’s long tradition of innovation has been kept fresh by collaborating with the most exciting designers to date, bringing a new perspective, whilst respecting the values which have made Linda Farrow a by-word for style, exclusivity and excellence.


With a steady stream of coverage in the world’s most prestigious fashion publications, frequent celebrity sightings and exciting collaborations on the way, Linda Farrow’s fashion-forward pace shows no sign of abating.


Linda Farrow has never lost sight of its fundamental value; to create innovative products at a luxury level.

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