For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

We are sorry but barcode number:

was not found in our system.


For more information, please click here to provide the details from your Tax Free form(s), or email us here


customerservices@planetpayment.com

Enter your Tax Free form's barcode number:

Track my refund

Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

If you need further help, please use the links below:

 

We're waiting to receive your stamped Tax Free form.

 

We will update your tax refund status once we receive it.

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.

We're processing your tax refund.

 

If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.

Please contact us.

 

We're having difficulty processing your Tax Free form - please provide the details from your Tax Free form(s) on this Tax Free enquiry page.



Tax Refund Customer Services

Your refund has been paid!

 

If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


Icewear

Outdoor clothing that is designed to withstand all kinds of weather. Since 1972, Icewear has been providing their customers with high-quality outdoor clothing at competitive prices.  

Icewear started out by harnessing the unique properties of Icelandic wool and turning it into functional yet stylish sweaters and jackets. Along the way, they’ve come to learn a thing or two about outdoor clothing and have expanded their collection to include a wide range of outdoor apparel for men, women and children—from simple knitted woollen gloves, to sophisticated, high-tech down jackets.

Icewear has now entered its fifth decade and is more dynamic than ever. They offer a range of clothing and accessories manufactured using advanced materials, and in colours and cuts that are in line with the latest trends. Their sister brand Norwear is sold in more than 250 stores throughout Scandinavia, and for the world at large, our products are only a mouse-click away through our online store.

You will find: woollen sweaters, lined Norwegian sweaters, windstoppers, cotton sweaters, jackets, down jackets, parkas, pants, coats, fleeces, accessories and much more.

www.icewear.is

 

Where can you shop Icewear Tax Free:

Privacy