For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

We are sorry but barcode number:

was not found in our system.


For more information, please click here to provide the details from your Tax Free form(s), or email us here


customerservices@planetpayment.com

Enter your Tax Free form's barcode number:

Track my refund

Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

If you need further help, please use the links below:

 

We're waiting to receive your stamped Tax Free form.

 

We will update your tax refund status once we receive it.

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.

We're processing your tax refund.

 

If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.

Please contact us.

 

We're having difficulty processing your Tax Free form - please provide the details from your Tax Free form(s) on this Tax Free enquiry page.



Tax Refund Customer Services

Your refund has been paid!

 

If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


House of CB

CelebBoutique pieces, particularly dresses, have graced famous faces (well, bodies!) and the pages of your favourite magazines. The e-store has evolved from the signature bodycon dresses to gorgeous statement pieces that are unmistakably CB.


Opening as an online store in May 2010 from just a bedroom, we’ve now got 5 international offices, a cult of ‘CB dolls’ worldwide (those are our gorgeous clients), a huge social media following and our own in–house designed pieces (that you won’t find anywhere else!). CelebBoutique is quickly becoming an international brand.


Our style is inspired by iconic women, killer curves and everything empowering. When you rock CB, everyone will know about it. We’re all about being kick–ass and having fun. So, if you’re looking for the perfect ‘fit’, we’ve got you, and after a couple of clicks you’ll have us (delivered in a gorgeously wrapped box no less).

Privacy