For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

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Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

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If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.

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If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

  • Credit card
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  • Cheque
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  • Ctrip Pass

 

If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.

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We're having difficulty processing your Tax Free form - please provide the details from your Tax Free form(s) on this Tax Free enquiry page.



Tax Refund Customer Services

Your refund has been paid!

 

If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


Giudi

Founding cousins Mario and Adriano Pennacchioni were born in Morrovalle, Central Italy, to leather craftsmen family in 1950. Morrovalle is famous for its traditional leather processing for high-end leather goods, where both Mario and Adriano grew up learning the skill of leather processing under the guidance of their parents. At a very young age, they have already shown great potential in this traditional skill and through hard learning, they were able to produce leather bags independently at the age of 10. Although keeping a low profile on what they were doing, they were eventually spotted by some master craftsmen who were impressed by their talents and dedications to traditional techniques that they decided to take them under their wings.

Today Pelletterie GIUDI products are certified by the “VERA PELLE ITALIANA” consortium which classified genuine Italian leather. With the quality mark and the vision set out to constantly recreate the brand, it will continue to produce a trendy, contemporary elegant bag that speaks everything about Italian craftsmanship.

Where can you shop Giudi Tax Free:

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