For faster tracking of your Tax Free shopping refund enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.
If you have a query about your tax refund progress, please click here.
For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.
For Tax Free shopping in the Finland, please visit our Finland webpage.
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For more information, please click here to provide the details from your Tax Free form(s), or email us here
Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.
If you need further help, please use the links below:
We have not received a qualifying Tax Free form for your VAT refund, and as a result we will / have debited your account according to the Terms and Conditions that you signed when receiving the refund in cash.
For additional information please refer to this page.
If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
Your Tax Free form has been received successfully and we're processing your refund. If you selected one of the following refund methods, please allow 30 days to receive your refund:
If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
We are waiting to receive your stamped Tax Free form.
Please ensure you have sent us the original stamped Tax Free form to one of our offices. See a full list of our available country offices.
If you have sent your Tax Free form recently, please allow up to 30 days for the process to be completed.
We have issues processing your Tax Free form, please contact our Customer Support team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
We have received your qualifying Tax Free form and recredited your account. Please note that recredits may be subject to additional fees.
We have received your Tax free form and paid your refund by one of the following refund methods:
The refunding process is now complete.
We have paid your refund by one of the following refund methods:
Please allow up to 10 working days for the refund to appear on your account. If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page https://www.planetpayment.com/en/tax-refund-customer-services/
We have received your Tax Free form and the refunding process is now complete.
Your refund amount was deducted from the original purchase amount at the time of purchase in the store.
Our mission as the shape experts is to offer fabulous on trend clothing for women size 14-32.
With over 85 years experience as the UK’s leading fashion retailer for plus size clothing, we have learnt a lot about what makes a flattering design, fabric and fit. As the shape experts, we know our pears from our apples, and our stylish plus size clothing will flatter and define everyone’s unique figure and give unbeatable confidence.
We are leaders in the fashion stakes: collaborating with some of the most inspirational names in fashion including Clements Ribeiro and Beth Ditto, and showcased a collection at London Fashion Week. We stock curve specialist fashion brands such as Gemma Collins, CityChic, Grace and Little Mistress in store and online to give you the choice you deserve.
Shopping with Evans is easier than ever: shop online from the comfort of your home, and choose the delivery options to suit you. Or, shop in one of over 120 Evans stores around the UK and Ireland, as well as in selected Tesco and Outfit stores. Let our in store shape experts guide you with trends, style Our Busty Fit tops and tunics are cut with a little extra room around the bust and narrower at the waist to flatter your shape.
Our Hourglass Fit dresses and tops are cut narrower on the waist with tucks and seaming to accentuate your hourglass shape.