For faster tracking of your Tax Free shopping refund enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.
If you have a query about your tax refund progress, please click here.
For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.
For Tax Free shopping in the Finland, please visit our Finland webpage.
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For more information, please click here to provide the details from your Tax Free form(s), or email us here
Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.
If you need further help, please use the links below:
We have not received a qualifying Tax Free form for your VAT refund, and as a result we will / have debited your account according to the Terms and Conditions that you signed when receiving the refund in cash.
For additional information please refer to this page.
If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
Your Tax Free form has been received successfully and we're processing your refund. If you selected one of the following refund methods, please allow 30 days to receive your refund:
If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
We are waiting to receive your stamped Tax Free form.
Please ensure you have sent us the original stamped Tax Free form to one of our offices. See a full list of our available country offices.
If you have sent your Tax Free form recently, please allow up to 30 days for the process to be completed.
If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
We have issues processing your Tax Free form, please contact our Customer Support team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
We have received your qualifying Tax Free form and recredited your account. Please note that recredits may be subject to additional fees.
If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page https://www.planetpayment.com/en/tax-refund-customer-services/
We have received your Tax free form and paid your refund by one of the following refund methods:
The refunding process is now complete.
If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page https://www.planetpayment.com/en/tax-refund-customer-services/
We have paid your refund by one of the following refund methods:
Please allow up to 10 working days for the refund to appear on your account. If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page https://www.planetpayment.com/en/tax-refund-customer-services/
We have received your Tax Free form and the refunding process is now complete.
Your refund amount was deducted from the original purchase amount at the time of purchase in the store.
If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page https://www.planetpayment.com/en/tax-refund-customer-services/
As the leading jewellery firm in Germany, CHRIST is the first place customers look to find high-quality jewellery and watches. Since 1863, CHRIST has existed to excite, inspire, and delight its customers – through passion, excellence, and innovation.
Classic Jewellery
At CHRIST, a world full of true value awaits our customers: The focus of the brand’s offerings is on the exclusive genuine CHRIST brand jewellery collections, which include the classics such as diamonds, gold and pearls as well as innovative design highlights. With a diverse range from entry-level design to high-class solitaires, as well as years of experience and a tradition of craftsmanship almost exclusively “Made in Germany”, CHRIST is a trustworthy specialist in the diamond segment.
Renowned & International Top Brands
At the CHRIST specialist retailers, customers can experience watchmaking at a high level as well as an exquisite selection of fine watches in which CHRIST combines luxury, tradition and innovation. The range includes masterpieces from renowned brands such as Rolex, Cartier, IWC, Chopard, Glashütte Original and Omega, as well as international top brands such as Breitling, Longines, Rado, Tag Heuer, Union Glashütte, Tissot, Certina, Gucci and Mido. The brands are available in selected CHRIST stores.
Excellent Service & Enthusiasm
In addition to an extensive selection, the company atta ches great importance to individualised consultations. With passion, competence and a love for all things beautiful, over 2,400 qualified employees support their customers in over 220 CHRIST specialist shops across Germany, Austria and the Netherlands.
CHRIST Jewellery & Watches International
