For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

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For more information, please click here to provide the details from your Tax Free form(s), or email us here


customerservices@planetpayment.com

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Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

If you need further help, please use the links below:

 

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We will update your tax refund status once we receive it.

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.

We're processing your tax refund.

 

If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.

Please contact us.

 

We're having difficulty processing your Tax Free form - please provide the details from your Tax Free form(s) on this Tax Free enquiry page.



Tax Refund Customer Services

Your refund has been paid!

 

If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


Chalayan

Hussein Chalayan was born in Nicosia, Cyprus and was graduated in 1993 from London’s Central St Martins School of Art and Design. His degree collection was bought by British iconic boutique Browns, launching him as a significant new fashion force. In 1994 Hussein Chalayan started his own label. He was named British Designer of the Year in 1999 and in 2000.

Celebrated for innovation and the ability to push boundaries through seasonal fashion shows and museum exhibitions, Chalayan's new store presents it's latest ready-to-wear lines in order to provide an accessible route to alternative yet timeless design, without compromising on intriguingly cut shapes, precision and ingenious tailoring.

Shop:

Opening hours 10am - 6.30 pm 

Monday - Saturday

www.chalayan.com

Where can you shop Chalayan Tax Free:

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