For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

We are sorry but barcode number:

Wasn't found in our system.


For more information, please click here to provide the details from your Tax Free form(s), or email us here


customerservices@planetpayment.com

Enter your Tax Free form's barcode number:

Track my refund

Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

If you need further help, please use the links below:

 

We're waiting to receive your stamped Tax Free form.

 

We will update your tax refund status once we receive it.

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.

We're processing your tax refund.

 

If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.

Please contact us.

 

We're having difficulty processing your Tax Free form - please provide the details from your Tax Free form(s) on this Tax Free enquiry page.



Tax Refund Customer Services

Your refund has been paid!

 

If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


Boucheron

Boucheron is the jeweller of light in the City of Lights. The Maison was founded in 1858 and established at the 26 Place Vendôme since 1893.

Boucheron creations have always claimed a strong aesthetic identity. They appeal to clients with defined tastes, who are confident and in charge of their own destiny. 

More than just pieces of jewellery, the Maison’s creations enhance the wearer’s natural beauty, giving her the kind of allure and self-confidence characteristic of the most graceful women. A Boucheron jewel gives women a sense of freedom; its comfort and easy elegance combined with the stones that glow on the body transform it into a second skin.

With the Maison Boucheron’s 150 years of history and heritage comes the duty to promote its legacy and respect its savoir-faire in order to pass them on to new generations. The Maison is a frontrunner of style, inventing a number of techniques such as the mirror setting or mosaic setting and holds many jewellery patents, like the invisible clasp system. For Boucheron, it is fundamental to welcome its clients in a warm and personalised atmosphere.

www.boucheron.com

Privacy