For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

We are sorry but barcode number:

Wasn't found in our system.


For more information, please click here to provide the details from your Tax Free form(s), or email us here


customerservices@planetpayment.com

Enter your Tax Free form's barcode number:

Track my refund

Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

If you need further help, please use the links below:

 

We're waiting to receive your stamped Tax Free form.

 

We will update your tax refund status once we receive it.

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.

We're processing your tax refund.

 

If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.

Please contact us.

 

We're having difficulty processing your Tax Free form - please provide the details from your Tax Free form(s) on this Tax Free enquiry page.



Tax Refund Customer Services

Your refund has been paid!

 

If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


Bottega Veneta

Discretion, quality, and craftsmanship – Bottega Veneta has created a new standard of luxury since its founding in Vicenza in 1966.


Steeped in the traditions of Italy’s master leather craftsmen and long celebrated for its extraordinary leather goods, Bottega Veneta has recently emerged as one of the world’s premier luxury brands. While it continues to grow, the qualities that define it are unchanging: outstanding craftsmanship, innovative design, contemporary functionality, and the highest quality materials.


The most recent chapter in Bottega Veneta’s history began in February 2001, when the company was acquired by Gucci Group. Creative Director Tomas Maier came on board in June of that year and presented his first collection, spring–summer 2002, to immediate critical acclaim. The company’s famous motto, “When your own initials are enough”, expresses a philosophy of individuality and confidence that now applies to a range of products, including women’s and men’s ready-to-wear, fine jewellery, furniture, and more.
www.bottegaveneta.com

Where can you shop Bottega Veneta Tax Free:

Privacy