For faster tracking of your Tax Free shopping refund enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.
If you have a query about your tax refund progress, please click here.
For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.
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For more information, please click here to provide the details from your Tax Free form(s), or email us here
Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.
If you need further help, please use the links below:
We have not received a qualifying Tax Free form for your VAT refund, and as a result we will / have debited your account according to the Terms and Conditions that you signed when receiving the refund in cash.
For additional information please refer to this page.
If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
Your Tax Free form has been received successfully and we're processing your refund. If you selected one of the following refund methods, please allow 30 days to receive your refund:
If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
We are waiting to receive your stamped Tax Free form.
Please ensure you have sent us the original stamped Tax Free form to one of our offices. See a full list of our available country offices.
If you have sent your Tax Free form recently, please allow up to 30 days for the process to be completed.
We have issues processing your Tax Free form, please contact our Customer Support team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
We have received your qualifying Tax Free form and recredited your account. Please note that recredits may be subject to additional fees.
We have received your Tax free form and paid your refund by one of the following refund methods:
The refunding process is now complete.
We have paid your refund by one of the following refund methods:
Please allow up to 10 working days for the refund to appear on your account. If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page https://www.planetpayment.com/en/tax-refund-customer-services/
We have received your Tax Free form and the refunding process is now complete.
Your refund amount was deducted from the original purchase amount at the time of purchase in the store.
“Elegance is not about being noticed, it’s about being remembered.” — Giorgio Armani
The name Armani has been synonymous with unrivalled Italian style all over the world for over 30 years. Perhaps best known for revolutionising fashion with his unstructured jacket in the 1980s, Giorgio Armani has continued to define the well-dressed ever since.
Giorgio Armani was established in Milan in 1975 and through his clear stylistic vision, coupled with a deep understanding of his clients' needs' he proved instantly popular with the discerning Italian fashion savvy. To further his domestic success, he went on to collaborate with the Hollywood movie industry, bringing him worldwide acclaim. The designer subsequently saw himself become a household name after his clothes appeared on Richard Gere in the iconic 1980 movie American Gigolo and he has remained one of Hollywood’s favourite designers ever since.
In 1981, the young line Emporio Armani was introduced – today Giorgio Armani’s flawless style has branched off into a range of collections from the haute couture line Armani Privé to the casual approach of Armani Jeans. An understated sense of chic and excellent craftsmanship are the common threads that bind the Armani World together. Over the years, the label has further expanded into cosmetics, furniture design and – since 2005 – into signature Hotels and Resorts.
Armani Jeans is a bridge-line collection of denim-related clothing, created in 1981 by Giorgio Armani. Armani Jeans is mainly sold in department stores, although there are many freestanding Armani Jeans stores in the world.