For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

We are sorry but barcode number:

was not found in our system.


For more information, please click here to provide the details from your Tax Free form(s), or email us here


customerservices@planetpayment.com

Enter your Tax Free form's barcode number:

Track my refund

Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

If you need further help, please use the links below:

 

We're waiting to receive your stamped Tax Free form.

 

We will update your tax refund status once we receive it.

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.

We're processing your tax refund.

 

If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.

Please contact us.

 

We're having difficulty processing your Tax Free form - please provide the details from your Tax Free form(s) on this Tax Free enquiry page.



Tax Refund Customer Services

Your refund has been paid!

 

If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


Adidas

"We give everything we’ve got, then go back for more. No doubts, no holding back, no giving in. From the court to the catwalk, the stadium to the street, whatever the game, we play the same way. Heart over head. Inclusion over ego. United by passion, we go all in."

Adi Dassler’s simple yet brilliant idea was to provide each athlete with the best possible equipment to enable peak performances. This vision would change everything.  His shoes have become iconic names in footwear history. The company he built and its 3-Stripes trademark are visible at almost every major sporting event around the world. At the core of it all is one simple desire: make the best for each athlete.

Now recognised as one of the most popular and best-known sporting goods companies in the world, with a product range that extends from footwear and apparel to accessories for all kinds of different sports, a brand that impresses athletes just as much as fashion experts.

"Four words. So simple. No athlete left behind.”

 

Where can you shop Adidas Tax Free:

Privacy