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For more information, please click here to provide the details from your Tax Free form(s), or email us here
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We have not received a qualifying Tax Free form for your VAT refund, and as a result we will / have debited your account according to the Terms and Conditions that you signed when receiving the refund in cash.
For additional information please refer to this page.
If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
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We have issues processing your Tax Free form, please contact our Customer Support team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.
We have received your qualifying Tax Free form and recredited your account. Please note that recredits may be subject to additional fees.
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We have received your Tax free form and paid your refund by one of the following refund methods:
The refunding process is now complete.
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We have paid your refund by one of the following refund methods:
Please allow up to 10 working days for the refund to appear on your account. If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page https://www.planetpayment.com/en/tax-refund-customer-services/
We have received your Tax Free form and the refunding process is now complete.
Your refund amount was deducted from the original purchase amount at the time of purchase in the store.
If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page https://www.planetpayment.com/en/tax-refund-customer-services/
The movement and fluctuations in the rate of exchange, impact of terror attacks, geo-political events inside and outside of Europe, ‘over-tourism’ concerns, and the anniversary of the Brexit referendum, have all served to create uncertain trading conditions in recent months.
9th November 2017.
The movement and fluctuations in the rate of exchange, impact of terror attacks, geo-political events inside and outside of Europe, ‘over-tourism’ concerns, and the anniversary of the Brexit referendum, have all served to create uncertain trading conditions in recent months.
Despite these challenges, sales to international shoppers form the BRIC nations have continued to exhibit strong gains, with growth of 13% in September 2017, an 22% on a Year To Date basis, with all four nations exhibiting double-digit gains.
There was a 17% increase in arrival numbers from Russia and India in September, which resulted in sales growth of 11%and 20%, respectively, although transactions to Russian tourists also increased by 20%. The 12% increase in the number of Brazilian tourists gave rise to a 27% increase in sales to these tourists.
The 5% increase in numbers from China saw a broadly commensurate 4% increase in transactions to these tourists, whilst sales to these tourists increased by 13%. The outlook for arrival number from China continue to look positive for the remainder of 2017, and the imminent start of the ‘2018 EU-China tourism year’, the prospects continue to look positive.
