For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

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Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

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If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

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If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

  • Credit card
  • Alipay
  • Cheque
  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


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June arrival numbers for end of Ramadan to provide boost

June arrival numbers for end of Ramadan to provide boost



The timing of the end of Ramadan celebrations on 24th June this year, versus 5th July in 2016, is forecast to provide a significant boost to arrival numbers in June, with a 45% increase in tourists from the Gulf Co-Operation Council (GCC) nations.

25th May 2017

 

The timing of the end of Ramadan celebrations on 24th June this year, versus 5th July in 2016, is forecast to provide a significant boost to arrival numbers in June, with a 45% increase in tourists from the Gulf Co-Operation Council (GCC) nations.

 

Relative to other tax free shopping nationalities, sales to these tourists have seen a relatively modest increase of 5% in the first four months of 2017, as despite the recovery in oil prices, the economies of these nations continue to adjust to cuts in expenditure, and investments to diversify the drivers of these economies away from the dependence on oil, resulting in relatively tepid economic growth.

 

However, the summer of 2017 is set to evidence an early boost for the main European destination markets, with 70%+ gains predicted in tourists from Saudi Arabia and Kuwait, whilst Qatari and Emirati tourists are predicted to see gains of 41% and 24%, respectively. All major European destinations are set to benefit from these increases, and as the most popular destination choices, France and the UK are predicted to see gains of 46% and 42%, respectively.

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