For faster tracking of your Tax Free shopping refund, download our app. Or enter your Tax Free form details below. Do not include any spaces or hyphens - just the numbers and letters only.

 

If you have a query about your tax refund progress, please click here.

 

For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

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If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

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If you do not receive the amount after 30 days, or have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page.

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If you selected one of the following refund methods, refunds can take up to 3-5 days to appear on account statements:

 

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  • Bank transfer
  • Ctrip Pass

 

If you have queries on the refund status, please provide the details from your Tax Free form(s) on this Tax Free enquiry page.


If you have not been paid after 5 days, please email us at


Italian renaissance gathers pace with double-digit gains

Italian renaissance gathers pace with double-digit gains



Italy recorded its strongest gains since August 2015, representing a resurgence in travel and tourism to the nation

16th March 2017

 

Italy recorded its strongest gains since August 2015, representing a resurgence in travel and tourism to the nation, which as well as being impacted by the aversion to travel to Europe, had also been affected by strong growth compares attributable to the Expo Milano in 2015.

 

The turnaround in Russian tourism to Italy gathered increasing momentum in February, with growth of 52% in sales achieved despite a fall in Average Transaction Value, and boosted by an 80% increase in transactions. The 45% increase in sales to Chinese tourists was equal to the increase in the number of the transactions to these tourists, reflective of the increasing number of tourists electing to travel to Italy. The forecast for arrivals of Russian and Chinese tourists over the course of the next three months suggests continued gains in the near term.

 

The predicted gains in arrival numbers of 17% in April reflects the popularity of Milan Design week, running from April 4-9th,which historically corresponds to a significant spike in Tax Free sales during this week, with over 4% of annual sales seen during this week alone.

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