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For Tax Free shopping in the United Arab Emirates, please visit the dedicated UAE website by clicking here.

 

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Each of our Tax Free forms has a unique number - you can usually find it at the top of your form.

 

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We have not received a qualifying Tax Free form for your VAT refund, and as a result we will / have debited your account according to the Terms and Conditions that you signed when receiving the refund in cash. 

 

For additional information please refer to this page.

 

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Your Tax Free form has been received successfully and we're processing your refund. If you selected one of the following refund methods, please allow 30 days to receive your refund:

 

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We have received your Tax Free form and the refunding process is now complete.

 

Your refund amount was deducted from the original purchase amount at the time of purchase in the store.

 

If you have any other queries, please contact our customer services team by providing the details from your Tax Free form(s) on this Tax Free enquiry page https://www.planetpayment.com/en/tax-refund-customer-services/

 

Golden Week provides mixed fortunes; Outlook for Chinese New Year cautiously optimistic

Golden Week provides mixed fortunes; Outlook for Chinese New Year cautiously optimistic



Sales to Chinese tourists increased by 16% in October, predominantly boosted by strong gains in France, Italy and Spain

15th November 2017

 

Sales to Chinese tourists increased by 16% in October, predominantly boosted by strong gains in France, Italy and Spain, but moderated by muted gains in Germany and a decline in the UK, although mitigated by the fact that UK saw gains in excess of 60% in the same period last year.

 

Reports from Ctrip indicate that whilst South East Asian countries increased in popularity for these tourists over this period, increasing numbers opted for countries in Central and Eastern Europe, with the Czech Republic, Austria and Italy cited as evidencing significant increases in bookings. This increase in travel to less conventional destination options saw sales to these tourists in Austria and the Czech Republic increase by 35% and 46%, respectively.

 

The current outlook for January 2018 for arrival numbers to the main destination markets suggests a 27% decline, attributable to the timing of the Chinese New Year and Golden Week in 2017. With Chinese New Year celebrations for the Year of the Dog commencing on 16th February in 2018, early indications from our partners at Forward Keys suggest that whilst South East Asian countries look to continue to benefit, bookings for outbound travel to Europe in Feb-18 currently look extremely positive with gains between 30 to 40% predicted.

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